Property Sales Account Manager

Panda Ireland; Leinster; On-site; EUR 50,000 - 70,000; Full time

Job summary

Panda Ireland is seeking an experienced Property Sales Account Manager to take commercial ownership of a portfolio across the property sector. You will build strong relationships with key decision-makers, drive revenue growth and improve margins while expanding services and securing long-term partnerships.

The role blends strategic account management with business development, requiring proactive planning, effective negotiation, and collaboration with operations to ensure service excellence.

Qualifications

• Experience in B2B account management.
• Proven ability to improve customer retention, revenue and margin.
• Experience managing pricing reviews and contract renewals.
• Strong commercial judgement balancing customer needs with profitability.
• Ability to build trusted relationships and influence stakeholders at all levels.
• Experience developing strategic account plans and identifying growth opportunities.
• Strong analytical skills to interpret performance data.
• Excellent communication, presentation and negotiation skills.

Responsibilities

• Manage and develop a portfolio of property-sector accounts, maintaining high levels of customer satisfaction, retention and profitability.
• Create and deliver strategic account plans focused on revenue growth, margin improvement and customer lifetime value.
• Lead contract renewals, pricing reviews and commercial negotiations.
• Identify opportunities to introduce additional services and increase revenue across existing accounts.
• Build relationships with key customer stakeholders and decision-makers.
• Act as the primary commercial contact for assigned accounts, managing service requirements and growth opportunities.
• Work with operational teams to ensure services are delivered effectively.
• Identify new business opportunities through networking, market intelligence and engagement across the property sector.
• Monitor customer requirements, market developments and competitor activity.
• Maintain accurate account, opportunity and pipeline information within the CRM system.
• Analyse revenue, margin, retention and account-performance data to identify areas for improvement.
• Produce regular account reviews, forecasts and commercial performance reports.
• Ensure activity complies with company, environmental and industry standards.
• Support improvements that strengthen customer experience and commercial performance.

Skills

Account management

Commercial management

Business development

B2B sales

Customer retention

Revenue & margin optimization

Pricing reviews

Contract renewals

Strategic account planning

Stakeholder influence

CRM analytics

Communication & negotiation

Organisation & workload management

Tools

CRM system

Job description

Reports to: Head of Property & Construction

The Role

We are looking for an experienced Property Sales Account Manager to manage and grow a portfolio of customers across the property sector.

You will take commercial ownership of your accounts, building strong relationships with key decision-makers while improving customer retention, revenue and margin. The role combines strategic account management with business development, identifying opportunities to expand services and secure sustainable, long-term partnerships.

What You’ll Be Doing

As Property Sales Account Manager, you will:

• Manage and develop a portfolio of property-sector accounts, maintaining high levels of customer satisfaction, retention and profitability.
• Create and deliver strategic account plans focused on revenue growth, margin improvement and customer lifetime value.
• Lead contract renewals, pricing reviews and commercial negotiations.
• Identify opportunities to introduce additional services and increase revenue across existing accounts.
• Build strong relationships with key customer stakeholders and decision-makers.
• Act as the primary commercial contact for assigned accounts, managing service requirements, issues and growth opportunities.
• Work closely with operational teams to ensure services are delivered effectively and customer expectations are met.
• Identify new business opportunities through networking, market intelligence and engagement across the property sector.
• Monitor customer requirements, market developments and competitor activity.
• Maintain accurate account, opportunity and pipeline information within the CRM system.
• Analyse revenue, margin, retention and account-performance data to identify areas for improvement.
• Produce regular account reviews, forecasts and commercial performance reports.
• Ensure all activity complies with relevant company, environmental and industry standards.
• Support improvements that strengthen customer experience and commercial performance.

What We’re Looking For

You will need:

• Proven experience in account management, commercial management or business development within a B2B environment.
• A strong track record of improving customer retention, revenue and margin.
• Experience managing pricing reviews, contract renewals and commercial negotiations.
• Strong commercial judgement and the ability to balance customer requirements with profitable outcomes.
• The ability to build trusted relationships and influence stakeholders at all levels.
• Experience developing strategic account plans and identifying opportunities for growth.
• Strong analytical skills, with the ability to interpret customer and commercial performance data.
• Excellent communication, presentation and negotiation skills.
• Experience using a CRM system to manage customer activity and sales opportunities.
• Strong organisation and the ability to manage your own workload while working collaboratively across teams.

It would be beneficial if you have:

• Experience within waste management, environmental services, property management or another related service industry.
• Knowledge of the commercial or residential property-management sector.
• Experience managing complex, multi-site customer accounts.

This is an opportunity for a commercially focused Property Sales Account Manager to take ownership of an established customer portfolio while playing a central role in its continued growth.