Receptionist / Front of House

Truly Dental; Dublin; Presencial; EUR 18 000 - 25 000; Tempo integral

Resumo da oferta

Truly North in Dublin is hiring a Front of House team member to be the first face patients see. You’ll manage the reception, coordinate appointments, support the clinical team and help keep the clinic running smoothly in a modern, patient-focused environment.

The role is full-time (35–40 hours per week) with a pay rate of €15.50 per hour. Clinic hours run Monday to Friday 8am–8pm and Saturday 9am–5pm, with full flexibility across those hours.

Qualificações

• Previous reception or customer-facing experience (dental or medical is a plus).
• Strong English communication, both written and spoken.
• Confident with practice management software (we use Dentally, training provided).
• Multitasker with attention to detail.
• Warm, professional, calm under pressure.
• Right to work in Ireland.

Responsabilidades

• Welcoming patients and managing reception
• Booking, rescheduling and confirming appointments
• Handling incoming calls and emails professionally
• Processing payments and managing patient records (GDPR compliant)
• Coordinating between patients and clinical team
• Supporting the Practice Manager with admin tasks

Conhecimentos

Reception experience

Customer-facing

English communication

Multitasking

Attention to detail

Ferramentas

Dentally

Descrição da oferta de emprego

Patient Experience · North Dublin, Dublin, Ireland

Front of House – Truly North

Be the first face patients see at Truly North. Welcome patients, run the front desk and keep the clinic flowing, in a modern dental team that invests in your growth.

Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 15 locations and a team of 500+ professionals.

We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.

Why Join Truly Dental?

Work in a modern, technology-driven clinical environment

Join a supportive team where collaboration and learning matter

Be part of a growing international dental group

Opportunity for long-term career development

Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

As the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.

Key Responsibilities

Welcoming patients and managing reception

Booking, rescheduling and confirming appointments

Handling incoming calls and emails professionally

Processing payments and managing patient records (GDPR compliant)

Coordinating between patients and clinical team

Supporting the Practice Manager with admin tasks

What We're Looking For

Previous reception or customer-facing experience (dental or medical is a plus)

Strong English communication, both written and spoken

Confident with practice management software (we use Dentally, training provided)

Multitasker with attention to detail

Warm, professional, calm under pressure

Right to work in Ireland

Important Details Before Applying

Location: Truly North Dublin

Full-time position, 35-40 hours per week

Rate: €15.50 per hour

Clinic opening hours are Monday to Friday, 8am to 8pm, and Saturday, 9am to 5pm. Full flexibility across those hours is required

We review every application and will be in touch within a few business days.