Front Desk Lead – Modern Dental Clinic (North Dublin)

Truly Dental; Dublin; On-site; EUR 18,000 - 25,000; Full time

Job summary

Truly North in Dublin is hiring a Front of House team member to be the first face patients see. You’ll manage the reception, coordinate appointments, support the clinical team and help keep the clinic running smoothly in a modern, patient-focused environment.

The role is full-time (35–40 hours per week) with a pay rate of €15.50 per hour. Clinic hours run Monday to Friday 8am–8pm and Saturday 9am–5pm, with full flexibility across those hours.

Qualifications

• Previous reception or customer-facing experience (dental or medical is a plus).
• Strong English communication, both written and spoken.
• Confident with practice management software (we use Dentally, training provided).
• Multitasker with attention to detail.
• Warm, professional, calm under pressure.
• Right to work in Ireland.

Responsibilities

• Welcoming patients and managing reception
• Booking, rescheduling and confirming appointments
• Handling incoming calls and emails professionally
• Processing payments and managing patient records (GDPR compliant)
• Coordinating between patients and clinical team
• Supporting the Practice Manager with admin tasks

Skills

Reception experience

Customer-facing

English communication

Multitasking

Attention to detail

Tools

Dentally

Job description

Truly North in Dublin is hiring a Front of House team member to be the first face patients see. You’ll manage the reception, coordinate appointments, support the clinical team and help keep the clinic running smoothly in a modern, patient-focused environment.

The role is full-time (35–40 hours per week) with a pay rate of €15.50 per hour. Clinic hours run Monday to Friday 8am–8pm and Saturday 9am–5pm, with full flexibility across those hours.