Front of House – Truly North

Truly Dental; Dublin; On-site; EUR 18,000 - 25,000; Full time

Job summary

Truly Dental in North Dublin is seeking a friendly and proactive Front Desk Receptionist to manage the patient arrivals and greet everyone warmly. You will coordinate appointments, support the clinical team, and ensure a smooth, GDPR-compliant flow of patient records from first contact to checkout.

Ideal candidates have reception experience, strong English communication, and comfort with Dentally software. This full-time role offers a dynamic environment and the opportunity to grow with a

Qualifications

• Previous reception or customer-facing experience (dental or medical is a plus).
• Strong English communication, both written and spoken.
• Confident with practice management software (we use Dentally, training provided).
• Multitasker with attention to detail.
• Warm, professional, calm under pressure.
• GDPR awareness.
• Right to work in Ireland.

Responsibilities

• Welcoming patients and managing reception.
• Booking, rescheduling and confirming appointments.
• Handling incoming calls and emails professionally.
• Processing payments and managing patient records (GDPR compliant).
• Coordinating between patients and clinical team.
• Maintaining a tidy, welcoming reception area.
• Supporting the Practice Manager with admin tasks.

Skills

Reception experience

English communication

Dentally

Multitasking

Professional demeanor

GDPR awareness

Right to work in Ireland

Tools

Dentally

Job description

About Truly

Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 15 locations and a team of 500+ professionals.

We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.

Why Join Truly Dental?

• Work in a modern, technology-driven clinical environment

• Join a supportive team where collaboration and learning matter

• Be part of a growing international dental group

• Opportunity for long-term career development

• Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

Website

LinkedIn

Instagram

The Role

As the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.

Key Responsibilities

• Welcoming patients and managing reception

• Booking, rescheduling and confirming appointments

• Handling incoming calls and emails professionally

• Processing payments and managing patient records (GDPR compliant)

• Coordinating between patients and clinical team

• Maintaining a tidy, welcoming reception area

• Supporting the Practice Manager with admin tasks

What We're Looking For

• Previous reception or customer-facing experience (dental or medical is a plus)

• Strong English communication, both written and spoken

• Confident with practice management software (we use Dentally, training provided)

• Multitasker with attention to detail

• Warm, professional, calm under pressure

• GDPR awareness

• Right to work in Ireland

Important Details Before Applying

• Location: Truly North Dublin

• Full-time position, 35-40 hours per week

• Rate: €15.50 per hour

• Clinic opening hours are Monday to Friday, 8am to 8pm, and Saturday, 9am to 5pm. Full flexibility across those hours is required

We review every application and will be in touch within a few business days.