Receptionist & Customer Service Administrator

Efficient Renewables; Newtowncunningham; On-site; EUR 24,000 - 36,000; Full time

Job summary

Efficient Renewables in Newtowncunningham, Co. Donegal, is seeking a friendly and organised Receptionist & Customer Service Administrator to join our growing team. The role supports front-desk duties, manages customer enquiries, and coordinates service bookings.

The successful candidate will have strong communication and organisational skills, with training provided. This is a full-time position, Monday–Friday, 9am–5pm, based on site in Newtowncunningham.

Qualifications

• Friendly, customer-focused receptionist with strong communication skills.
• Experience with standard office software is beneficial.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Managing incoming calls, emails and customer enquiries.
• Welcoming visitors and coordinating appointments.
• Recording, allocating and tracking customer enquiries through our CRM system.
• Coordinating customer aftercare and service bookings.
• Providing general administrative and operational support to the team and company directors.
• Ensuring customers receive a professional, efficient and friendly service.

Skills

Customer service

Communication

Organisational skills

CRM system

Reception duties

Tools

CRM system

Job description

We are looking for a friendly, organised and proactive Receptionist & Customer Service Administrator to join our growing team at Efficient Renewables in Newtowncunningham, Co. Donegal.

Key responsibilities include:

• Managing incoming calls, emails and customer enquiries.
• Welcoming visitors and coordinating appointments.
• Recording, allocating and tracking customer enquiries through our CRM system.
• Coordinating customer aftercare and service bookings.
• Providing general administrative and operational support to the team and company directors.
• Ensuring customers receive a professional, efficient and friendly service.

The ideal candidate will have excellent communication and organisational skills, strong attention to detail and a positive, customer-focused attitude.

Full-time | Monday–Friday | 9am–5pm

Previous experience in renewable energy is not required, as full training will be provided.