Receptionist

Mowlam Healthcare; Tralee; In loco; EUR 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Mowlam Healthcare is opening the new Tralee Care Centre in County Kerry and seeks a friendly Receptionist to be the first point of contact. You will provide administrative support, greet visitors, manage the front desk, and assist with various centre systems in a growing team.

The role includes a rolling roster with some weekend work, handling calls, post, and general clerical duties to support the smooth operation of the centre.

Competenze

• Proven experience as a Receptionist or Front of House.
• Proficiency in Microsoft Office Suite.
• Experience with office equipment (printers, scanners).
• Excellent attention to detail and professional attitude.
• Ability to multitask and manage changing priorities.
• Strong customer service mindset.
• Fluent in English (oral and written).
• Office Administration qualification is a plus.

Mansioni

• Greet and welcome visitors to Tralee Care Centre.
• Answer, screen, and forward incoming phone calls.
• Keep reception area tidy with stationery and materials.
• Provide basic information in person and via phone/email.
• Receive, sort and distribute daily post/deliveries.
• Order front office supplies and maintain stock inventory.
• Perform clerical duties (filing, photocopying, transcribing, faxing).
• Assist with updating policies and procedures of the Care Centre.
• Assist with visitor booking system and Care Centreviewings on EpicCare.
• Assist with rostering in TMS system and recruitment processes.
• Assist with '3' Text Communications system and card terminal payments.
• Note: posts subject to references, Garda vetting.

Conoscenze

Reception experience

MS Office

Office equipment

Attention to detail

Multitasking

Time management

Customer service

English fluent

Office administration qualification

Formazione

Office Administration qualification

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Join the Team at Our Brand-New Tralee Care Centre

We are excited to announce the opening of Tralee Care Centre, a state-of-the-art, purpose-built 88-bed nursing home located in Killeen, Oakpark, Tralee, Co. Kerry. Designed specifically to meet the needs of older persons, our modern care centre will provide high-quality, person-centred care in a warm, welcoming, and homely environment.

As we prepare to welcome our first residents, we are looking for a passionate and experienced Receptionist to play a key role in the opening and ongoing success of our new home.

As Receptionist, you will be the first point of contact for our centre. The Receptionist will offer administrative support across the organization, as well as welcoming and greeting people who visit the Care Centre. The Receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

This Role will work on a rolling roster basis, with some requirement for weekend work.

What does this role entail?

• Greet and welcome visitors as soon as they arrive at Tralee Care Centre
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily post/deliveries.
• Order front office supplies and keep inventory of stock.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
• Support with updating the policies and procedures of the Care Centre.
• Assist with the visitor booking system.
• Assist with Care Centreviewings and Enquiry Management on EpicCare.
• Assist with TMS system uploading of rosters.
• Assist with Candidate Management System (recruitment)
• Assist with '3' Text Communications system.
• Accept Payments via card terminal and issue receipts to residents / relatives when required.

What are the qualifications/skills needed?

• Proven experience as a Receptionist, Front of House or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g., printers, scanners).
• Professional attitude with outstanding attention to detail.
• Ability to deal with several tasks concurrently and deal with changing priorities.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Fluent in both oral and written English.
• Relevant qualification in Office Administration is a plus.

All posts are subject to satisfactory references, medical and Garda vetting.

Note

This job description is intended to give the post holder an appreciation of the role and the range of duties, it does not attempt to detail every activity. Given the nature of the work, it must be stressed that maximum flexibility is required to work in the Care Centre. Specific tasks and objectives will be agreed with the post holder periodically by the Director of Nursing