Admin / Receptionist

Eden Social Care; Balbriggan; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual Salary Increments

Additional Annual Leave based onLength

Paid Breaks

€500 Employee Referral Bonus

Birthday Day Off

Enhanced Maternity & Paternity Pay

Ongoing Training & Professional Devlop

Employee Assistance Programme (EAP)

Daily Training Allowance

Bike to Work Scheme

Convenient On-Site Parking

Descrizione del lavoro

Eden Social Care is seeking an Administrator/Receptionist for a brand-new nursing home in North Dublin. The role focuses on delivering a warm, professional welcome and efficient administrative support to the Nursing Home Manager and team.

You will be the first point of contact for residents, families and professionals, handling calls, mail and records with confidentiality and discretion, while coordinating meetings and daily operations within a state-of-the-art facility.

Competenze

• Excellent communication and interpersonal skills.
• Strong organisational skills and ability to manage competing priorities.
• Proficient in Microsoft Office, including Word, Excel and Outlook.

Mansioni

• Act as the first point of contact for residents, families, visitors and colleagues, providing a warm, friendly and professional welcome.
• Manage the reception area, ensuring it is organised, presentable and welcoming at all times.
• Answer and direct incoming telephone calls, respond to enquiries and take messages in a professional and timely manner.
• Provide comprehensive administrative support to the Nursing Home Manager and wider management team.
• Maintain accurate records, filing systems and administrative documentation in accordance with company policies.

Conoscenze

Communication

Organisational skills

Interpersonal skills

Professionalism

Formazione

Business Administration / Office Administration qualification

Strumenti

Microsoft Office

Outlook

Excel

Descrizione del lavoro

Administrator / Receptionist – North Dublin

Care with Compassion. Make Every Day Matter.

An exciting opportunity has arisen for a friendly, professional and highly organised Administrator / Receptionist to join a brand-new, state-of-the-art nursing home in North Dublin.

As the first point of contact for residents, families, visitors and colleagues, you will play an important role in creating a warm, welcoming and professional environment. This is a wonderful opportunity to become part of a new team and help establish the administrative and reception services of a modern nursing home from the very beginning.

We are looking for someone with excellent communication and organisational skills, a positive attitude and a genuine commitment to delivering outstanding service. The successful candidate will be approachable, efficient and discreet, with the ability to manage a busy reception and administrative environment while ensuring that residents and their families always feel welcome and valued.

If you enjoy working with people, take pride in your work and thrive in a varied and rewarding role, we would love to hear from you!

Salary:

Competitive, negotiable depending on experience (DOE)

Benefits

• Annual Salary Increments
• Additional Annual Leave based on length of service
• Paid Breaks
• €500 Employee Referral Bonus
• Birthday Day Off
• Enhanced Maternity & Paternity Pay Package
• Ongoing Training & Professional Development
• Employee Assistance Programme (EAP)
• Daily Training Allowance
• Bike to Work Scheme
• Convenient On-Site Parking

Key Responsibilities

• Act as the first point of contact for residents, families, visitors, healthcare professionals and external stakeholders, providing a warm, friendly and professional welcome.
• Manage the reception area, ensuring it is organised, presentable and welcoming at all times.
• Answer and direct incoming telephone calls, respond to enquiries and take messages in a professional and timely manner.
• Manage incoming and outgoing correspondence, emails, post and deliveries.
• Provide comprehensive administrative support to the Nursing Home Manager and wider management team.
• Maintain accurate records, filing systems and administrative documentation in accordance with company policies and procedures.
• Assist with resident admissions, maintaining resident files, documentation and associated administrative records.
• Support the coordination of staff documentation, training records, rosters and other administrative requirements as required.
• Assist with invoicing, purchase orders, petty cash and general financial administration, where required.
• Maintain confidentiality and ensure the secure handling of sensitive resident, family and employee information in accordance with GDPR requirements.
• Liaise with residents and their families in a professional, compassionate and supportive manner, directing enquiries to the appropriate member of the team.
• Coordinate appointments, meetings and room bookings as required.
• Support the organisation of meetings, events and communications within the nursing home.
• Monitor office supplies and assist with ordering and maintaining adequate stock.
• Work collaboratively with nursing, healthcare, catering, housekeeping and other departments to ensure the smooth day-to-day running of the home.
• Ensure all administrative duties are completed accurately, efficiently and within required timeframes.
• Uphold the highest standards of professionalism, discretion, confidentiality and customer service at all times.

Qualifications, Skills & Experience

• A relevant qualification in Business Administration, Office Administration, Reception or a related discipline is desirable.
• Previous experience in an administrative or receptionist role is essential, ideally within a healthcare, nursing home, hospitality or customer-facing environment.
• Excellent communication and interpersonal skills, with a friendly and approachable manner.
• Strong organisational skills and the ability to manage competing priorities in a busy environment.
• Excellent attention to detail and a high level of accuracy.
• Proficient in Microsoft Office, including Word, Excel and Outlook.
• Experience using electronic filing systems, databases or healthcare administration systems is desirable.
• A professional, courteous and welcoming approach when dealing with residents, families, visitors and colleagues.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Strong written and verbal communication skills.
• Ability to work independently, demonstrate initiative and contribute positively as part of a team.
• A flexible, proactive and solution-focused approach to work.
• A genuine interest in working within an older person's residential care environment.

Pre-Employment Requirements

All appointments are subject to satisfactory references, Garda vetting and completion of all pre-employment checks.

Why Join Us?

Be part of something special from day one!

Join a supportive and dedicated team in a brand-new, purpose-built nursing home with state-of-the-art facilities and a shared commitment to delivering outstanding care and service.

As an important member of our administrative team, you will help create the welcoming first impression that sets the tone for the entire home. Your contribution will play a key role in ensuring that residents, families, visitors and colleagues experience a professional, friendly and supportive environment.

We are looking for someone who takes pride in their work, values teamwork and understands the importance of treating every person with kindness, respect and professionalism.

If you are organised, approachable and passionate about making a positive difference, we would love you to join our team!