Receptionist

Morgan McKinley; Dublin; On-site; EUR 26,000 - 34,000; Full time

Job summary

Morgan McKinley is seeking a receptionist to join a south Dublin healthcare facility in a full‑time, permanent role. You will be the first point of contact for residents, families and visitors, coordinating front‑desk operations and supporting administration under the Director of Nursing and Administration.

The role requires excellent multitasking in a busy setting, with weekend availability and a professional, warm demeanour at all times.

Qualifications

• Experience: Proven professional experience working as a Receptionist, Front of House Coordinator, or in a similar administrative role.
• Technical Proficiency: Strong computer skills, including proficiency in the Microsoft Office Suite and hands-on experience operating standard office equipment (printers, scanners).
• Organisational Skills: Outstanding time-management capabilities, with the proven ability to multitask.
• Communication: Fluent in written and spoken English.

Responsibilities

• Welcome and greet visitors, residents, and staff in a professional, friendly manner.
• Answer, screen, and route calls; manage general email inquiries.
• Oversee the visitor booking system and assist with enquiries.
• Maintain reception area and stock; handle post and deliveries.
• Process card payments securely and issue receipts when needed.

Skills

Reception experience

Time management

Communication skills

English proficiency

Tools

MS Office

Printers & scanners

Job description

The hours of work are 9:30am-9:30pm/8am-6pm/8am-8pm/ 11:30am - 9:30pm. Weekend availability required

We are currently seeking a receptionist to join our client in south Dublin. This is a full-time, permanent role. You will serve as the primary ambassador for the facility, creating a warm, supportive, and professional environment for residents, families, and visitors from the moment they step through our doors.

Working closely with the Director of Nursing and Administration, you will coordinate front-desk operations and provide comprehensive administrative support across the organisation. This position requires someone who thrives in a bustling healthcare environment, possesses exceptional multitasking abilities, and can handle shifting priorities with poise and efficiency.

Key Responsibilities

• Visitor & Communications Management:
• Welcome and greet all visitors, residents, and staff with a professional and friendly demeanour.
• Answer, screen, and route incoming phone calls, and manage general email inquiries.
• Oversee the visitor booking system and assist with care center viewings and enquiry management on EpicCare.
• Manage internal communications via the '3' Text Communications system.
• Front Office Administration:
• Keep the reception area pristine, welcoming, and fully stocked with necessary stationery and informational materials.
• Handle incoming and outgoing post, courier deliveries, and correspondence.
• Order front office supplies and maintain accurate inventory stock levels.
• Perform general clerical duties, including filing, photocopying, transcribing, and faxing.
• Assist in updating and maintaining the care centre's policies and procedures.
• Process card payments securely via the terminal and issue receipts to residents or relatives when needed.

Qualifications & Essential Skills

• Experience: Proven professional experience working as a Receptionist, Front of House Coordinator, or in a similar administrative role.
• Technical Proficiency: Strong computer skills, including proficiency in the Microsoft Office Suite and hands-on experience operating standard office equipment (printers, scanners).
• Organisational Skills: Outstanding time-management capabilities, with the proven ability to multitask.
• Communication: Fluent in written and spoken English.