Receptionist (Part Time Weekday Cover)

Hollybank Trustees Ltd; Galway; Hybrid; EUR 12,000 - 16,000; Part time

Job summary

Blackrock Health at the Galway Clinic seeks a Receptionist for a permanent part-time role (18.5 hours per week) based on site in Galway. You will greet patients and visitors, answer calls, manage emails and assist with admin tasks across reception and wards.

Ideal candidates will have about one year in a similar role, strong communication and organisational skills, and a professional, confidential approach.

Qualifications

• One year experience in a similar role is desirable.
• Excellent communication, interpersonal and organisational skills.
• Experience dealing with the public is desirable.
• Ability to work on own initiative and in a confidential manner.
• Professional and flexible approach to work.

Responsibilities

• To meet and greet Patients for Clinics, visitors for wards, meetings – Attendees/Interviewees/Sales Reps for Departments/Contractors etc
• Telephone answering, re-directing calls
• Responding to emails in an efficient and prompt manner.
• Information Providers – giving directions, providing telephone numbers (internal and external)
• Answering queries regarding consultant suites and internal departments.
• Assess the needs of the patient on presentation to reception/admissions.
• Ordering taxis for patient’s, visitors, and Internal departments.
• Issuing and controlling visitor passes
• Compiling and gathering lists. On call list, Patient Lists (Inpatient and Outpatient),
• Active involvement in the clinic Quality Improvement Programme.
• Assisting in back of house duties, stock ordering, chart making, etc.
• Sorting internal post and franking external letters.
• Assisting with the preparation of patient letters for postage.

Skills

Communication

Interpersonal skills

Organisation

Confidentiality

Job description

Location: On site / Galway, Ireland
job type: Permanent / Part-time
Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive salary

A vacancy has arisen within the Blackrock Health at Galway Clinic, for the position of Receptionist. This role is a Permanent Part Time Role 18.5 hours pw, to cover three weekday shifts (days not set). May be requirement to cover additional shifts to cover Bank Holidays and Annual Leave Cover etc. depending on needs of department.

The Role:

• To meet and greet Patients for Clinics, visitors for wards, meetings – Attendees/Interviewees/Sales Reps for Departments/Contractors etc
• Telephone answering, re-directing calls
• Responding to emails in an efficient and prompt manner.
• Information Providers – giving directions, providing telephone numbers (internal and external)
• Answering queries regarding consultant suites and internal departments.
• Assess the needs of the patient on presentation to reception/admissions.
• Ordering taxis for patient’s, visitors, and Internal departments.
• Issuing and controlling visitor passes
• Compiling and gathering lists. On call list, Patient Lists (Inpatient and Outpatient),
• Active involvement in the clinic Quality Improvement Programme.
• Assisting in back of house duties, stock ordering, chart making, etc.
• Sorting internal post and franking external letters.
• Assisting with the preparation of patient letters for postage.

The Candidate:

• One year experience in a similar role- Desirable
• Excellent communication, interpersonal and organisational skills
• Previous Experience in dealing with the Public - Desirable
• Ability to work on one’s own initiative & in a confidential manner
• Professional and flexible approach to work

Closing date for receipt of applications – Monday 7 th September 2026 at 4.30pm

Blackrock Health at the Galway Clinic is an equal opportunities employer.