Receptionist

SeeMe Hired Ltd; Cavan; On-site; EUR 24,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Maternity leave benefit

Discounted leisure centre membership

Complimentary meals on duty

Employee of the Month award

Refer-a-friend scheme

Training and development opportunities

Job summary

Cavan Crystal Hotel, managed by Windward Management, is seeking a part-time Receptionist to join the Front Office team in County Cavan. You will deliver high-standard guest service, handle check-in/out, and support reservations while maintaining a professional hotel image.

The role requires flexibility across a 7-day roster, strong communication skills, and the ability to work in a busy environment. Competitive salary and staff benefits are offered.

Qualifications

• Experience in hotel reception or similar is preferred.
• Excellent customer care and communication skills.
• Fluency in English and ability to work under pressure.

Responsibilities

• Handle check-in/check-out professionally and efficiently.
• Answer calls and assist guests promptly.
• Complete daily reports on time and coordinate with departments.
• Input reservations from third-party websites and phone bookings.
• Manage arrivals, departures, and meeting room bookings.
• Maintain cash handling and float procedures accurately.
• Represent the hotel in a courteous and professional manner.

Skills

Hotel front desk

Customer service

Telephone etiquette

Tools

Hotsoft Front Office

Job description

Receptionist

Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.

Purpose of Role:

We are currently recruiting for a Receptionist to join our dynamic Front Office team. The ideal candidate will ensure consistent delivery of the highest standards of service and promote a professional and positive image of the Hotel and its operation to all Hotel guests. Ensure that the highest standard of service and the best possible guest experience is maintained. Be responsible for establishing and maintaining a professional relationship with hotel guests and patrons. This is a part- time position which will involve 3- 5 days per week.

The Responsibilities include:

• Dealing with all check-in/out in a professional, efficient and courteous manner and ensuring that guests are helped with any information they may require during their stay.

• Answering all phone calls in a polite and timely manner and assisting all callers.

• Ensuring all daily reports are completed before the appointed time.

• Liaise with all departments as and when requested

• Inputting reservations from 3rd party websites and telephone bookings

• Being familiar with all of the day to day business activities including arrivals, departures, and meeting room bookings.

• Ensuring all cash, billing, and float procedures are adhered to at all times.

About the role

The Ideal Candidate will:

• Previous experience working in a Hotel reception or similar is essential for this role

• Knowledge of the Hotsoft Front Office system is an advantage

• Maximum flexibility with regards to hours/ must be available to work over a 7 day period

• Excellent sales and customer care skills

• Excellent communication/telephone techniques and be computer literate

• Enjoy working with the public

• Must be a team player

• Fluency in English

• Enjoy working in a busy environment and works well under pressure

Perks and Benefits of working at Cavan Crystal Hotel

• Excellent competitive salary

• Enhanced Maternity Leave benefit

• Discounted leisure centre membership

• Complimentary, high quality meals on duty

• Employee of the Month award

• Complimentary barista-style coffee

• Discounted rates in Windward properties for you as well as friends and family

• Refer-a-friend scheme

• Training and development opportunities dedicated to your development

• Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days

• Cycle-to-work scheme

• Employee Assistance Programme

• Digital Wellness Programme

• PRSA pension scheme

About Windward Management

Cavan Crystal Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Front Office Receptionist!

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.

Required Criteria

• Maximum flexibility with regards to hours/ must be available to work over a 7 day period
• Previous experience working in a Hotel reception or similar
• Fluency in English

Desired Criteria

• Knowledge of the Hotsoft Front Office system

Skills you’ll need