QA Team Lead: AI-Powered SaaS Quality Champion

SoftCo Group; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Working Model (3 days in office

On-site gym in Dublin

Company-paid health insurance

Pension and life assurance

Long service incentive awards

Employee referral programme

Structured learning and development

Job summary

SoftCo, an AI-native finance automation platform, seeks a QA Team Lead to guide quality across a live SaaS product and emerging AI capabilities. You will join the Engineering leadership, shape the QE strategy, and drive testing in a hands-on, distributed team.

Based in Dublin, this hybrid role offers ownership, direct exposure to senior leadership, and the opportunity to advance quality across product, integrations, and AI features while balancing automated, exploratory, and manual testing.

Qualifications

• Experience leading, managing and developing a QA team within a SaaS environment.
• Experience defining and implementing quality strategies that improve product quality and delivery outcomes.
• Strong understanding of manual, automated, API, integration and end-to-end testing, with hands-on test automation using Playwright, Rest-Assured, JUnit5, Allure, Maven.
• Experience working with CI/CD platforms, including Azure DevOps, and in cloud-based environments, preferably AWS.
• Experience testing business-critical software where reliability, accuracy, auditability, and customer-specific workflows are essential.
• Experience working across distributed teams and influencing Product and Engineering through clear communication and collaboration.
• Interest in how AI is changing software delivery and testing; exposure to testing AI-enabled functionality, or LLM-based capabilities.
• Experience with finance software, accounts payable, procurement processes, or ERP integrations would be advantageous.

Responsibilities

• Lead, coach, and develop a distributed QA Automation team to foster a high-performing culture focused on quality and continuous improvement.
• Set priorities, manage performance, provide regular feedback, and support individual development and career growth.
• Own and evolve the QE strategy across new and existing products, integrations, enhancements, and emerging AI capabilities.
• Define and track quality metrics to measure testing effectiveness, product quality, and release confidence.
• Drive a quality-first culture across Engineering by promoting best practices in testing and automation.
• Define and implement quality-focused processes across Product and Engineering that ensure requirements, acceptance criteria, and testability are reviewed and validated early in the development lifecycle.
• Establish quality gates and release readiness criteria that support predictable, high-quality product delivery.
• Assess current test coverage and drive initiatives to expand coverage across critical business and customer workflows.
• Balance automated, exploratory, and manual testing approaches to maximise effectiveness and quality outcomes.
• Evaluate and adopt AI-assisted testing capabilities where they provide measurable value, ensuring appropriate validation and oversight of results.

Skills

QA leadership

Quality strategy

Manual testing

Automated testing

API testing

Integration testing

End-to-end testing

Playwright

Rest-Assured

JUnit5

Allure Reporting

Maven

Azure DevOps

AWS

Tools

Microsoft Playwright

Rest-Assured

JUnit5

Allure Reporting

Maven

Azure DevOps

AWS

Job description

SoftCo, an AI-native finance automation platform, seeks a QA Team Lead to guide quality across a live SaaS product and emerging AI capabilities. You will join the Engineering leadership, shape the QE strategy, and drive testing in a hands-on, distributed team.

Based in Dublin, this hybrid role offers ownership, direct exposure to senior leadership, and the opportunity to advance quality across product, integrations, and AI features while balancing automated, exploratory, and manual testing.