Programs Graduate (2 year FTC)

Sanmina; Fermoy; On-site; EUR 28,000 - 35,000; Full time

Job summary

Sanmina in Ireland is seeking a Programs Graduate to join the Programs Department. You will support order and forecast processing, maintain the supply commit process, and assist on administration tasks for the account.

Ideal candidates have QQI Level 7/8 in business or related field, solid Excel skills, and attention to detail. This is an entry‑level role offering exposure to project management and customer service within a regulated manufacturing environment.

Qualifications

• QQI Level 7/8 degree in business or related discipline.
• Some customer service or sales experience is an advantage.
• Intermediate Excel skills.
• Numerical and analytical skills with attention to detail.
• Previous administration experience is an advantage.

Responsibilities

• Booking Requests & Invoice Requests.
• Non - Recurring costs.
• Free issue material procurement.
• Commercial Claims.
• Return Material Authorisation.
• Shipping administration including all related documentation.
• Customer Queries.
• Material Requirements Planning Schedule.
• Ensure backlog accuracy and resolve discrepancies with Program Management.
• Work to strict deadlines for timely material procurement and accuracy.
• Documentation Control – Accurate control of all Sales / Forecast packs and loading.

Skills

Intermediate Excel skills

Numerical and analytical skills

Attention to detail

Customer service experience

Administration experience

Education

QQI Level 7/ 8 Degree in Business or related discipline

Job description

Job Description

JOB TITLE: Programs Graduate

DEPARTMENT: Programs Department

REPORTING TO: Customer Service Lead

Individual Contributor or People Manager: Individual Contributor

Objectives Of Position

• Accurate financial management of Order / Forecast processing.
• To maintain the Supply Commit Process.
• Administration of supply confirmation process, backlog reconciliation, order and forecast status and waterfall charts.
• Ensure all Order Entry Material Management and demand requirements are fulfilled.
• Manage all Return Material Authorisation paperwork.
• Monitor and prepare customer metrics.
• Support PM on administration tasks and the overall running of the account.
• To ensure that all packages supplied are in accordance with specifications supplied by both Internal and External Quality Bodies in order to better the Company’s performance in the field.

Responsibilities

• Booking Requests & Invoice Requests.
• Non - Recurring costs.
• Free issue material procurement.
• Commercial Claims.
• Return Material Authorisation.
• Shipping administration including all related documentation.
• Customer Queries.
• Material Requirements Planning Schedule.
• To ensure accuracy of backlog within the department working with Program Management on any possible discrepancies in order to ensure resolution.
• Responsible for working to strict deadlines in order to ensure timely material procurement ensuring accuracy.
• Documentation Control – Accurate control of all Sales / Forecast packs and ensures they are all loaded.

Quality

• Assure ongoing compliance with quality and industry regulatory requirements.

Health & Safety

• Ensure compliance with Health & Safety Legislation and Regulations.

Measurements

• Customer satisfaction levels as measured by no. of complaints and positive feedback.
• Invoice accuracy.
• Accuracy of backlog and forecasted information.
• On time delivery of order processing.
• Correct filing of material packs.

PERSONNEL SPECIFICATIONS

Qualifications And Experience

• QQI Level 7/ 8 Degree in Business or related discipline.
• Some customer service or sales experience is an advantage
• Intermediate Excel skills
• Numerical and analytical skills – must have attention to detail
• Previous Administration experience is an advantage.

Core Competencies

• Customer focused.
• Excellent Interpersonal and communication skills.
• Ability to work off own initiative.
• Flexibility and eagerness to learn new things.
• Accurate data entry in a timely manner.