Platform Engineer

smartbox; Dublin; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work: 2–3 remote days

Health cover

Pension

Extra leave

Diversity & Inclusion commitment

Study Assistance

Paid sabbatical after 5 years

Job summary

smartbox in Dublin is hiring a Platform Engineer for Technical Operations to ensure seamless uptime and workflow improvement. Key responsibilities include designing cloud infrastructure, enhancing Kubernetes clusters, and managing CI/CD pipelines.

The ideal candidate has over 3 years of experience in technical support or infrastructure engineering, with solid skills in AWS, Terraform, and troubleshooting. The position offers a hybrid workspace and valuable benefits, including health cover and generous leave policies.

Qualifications

• 3+ years of experience in technical support, systems administration, or platform/infrastructure engineering.
• Proficiency in LAMP/LNMP environments.
• Hands-on experience with Kubernetes and Docker.

Responsibilities

• Design, implement and maintain cloud infrastructure in AWS using Terraform.
• Operate and enhance production Kubernetes clusters.
• Implement and maintain GitOps-driven CI/CD pipelines.

Job description

Platform Engineer – Technical Operations (Dublin)

Responsible for maintaining all user-facing and production systems, ensuring 24/7/365 uptime and improving workflows to deliver best-in-class experiences.

Key Responsibilities

• Design, implement and maintain cloud infrastructure in AWS using Terraform and reusable modules.
• Operate and enhance production Kubernetes clusters using Helm, Karpenter, ArgoCD and AWS EKS.
• Implement and maintain GitOps-driven CI/CD pipelines for infrastructure and application deployments.
• Improve platform reliability through proactive monitoring, alerting and observability using Prometheus, Grafana, CheckMK and internal tools.
• Automate operational processes using Bash, Python, Go and Rust.
• Troubleshoot production incidents across infrastructure, networking, containers and application layers.
• Support and optimise large-scale, database-driven systems (MySQL required; PostgreSQL a plus).
• Contribute to capacity planning, scaling strategies and performance optimisation initiatives.
• Drive operational excellence improvements and incident reduction initiatives.
• Manage and optimise centralised logging using Elasticsearch, Filebeat, rsyslog and Kibana.
• Maintain documentation and participate in a 24x7 on-call rotation.
• Collaborate with development teams on tools development, service improvements and change management activities.

About You

• Own accountability and act with integrity, treating challenges as opportunities.
• Bring bold ideas, challenge the status‑quo and take smart risks.
• Maintain a solutions‑focused mindset, inspiring others with positivity and resilience.
• Build authentic relationships, foster collaboration and create space for diverse voices.

Skills & Experience – Essential

• 3+ years of experience in technical support, systems administration or platform/infrastructure engineering.
• Proficiency in LAMP/LNMP environments.
• Hands‑on experience with Kubernetes and Docker.
• Experience with modern CI/CD tooling (GitLab CI/CD, Jenkins or equivalent).Strong Linux systems knowledge and troubleshooting capability.
• Solid understanding of networking fundamentals (DNS, TCP/IP, HTTP, load balancing, TLS, caching).
• Experience with cloud automation on AWS and Terraform.
• Experience with Elasticsearch and log management.
• Scripting skills in Python, Bash or similar languages.
• Experience administering MySQL databases.
• Excellent troubleshooting and analytical skills.

Skills & Experience – Desirable

• Experience with configuration management tools such as Chef/Cinc.
• PostgreSQL database experience.
• Experience leveraging AI tools to improve code quality and establishing AI‑related workflows.

What We Offer

• Hybrid work: 2–3 remote days plus 20 days abroad per year.
• Essentials: health cover, pension, tax‑saver benefit, extra leave.
• Flexible benefits: personalise with health, wellbeing & learning options.
• Diversity & Inclusion commitment: parental leave, Inclusive Day, gender equity in rewards.
• L&D Support: Study Assistance and Study Leave.
• Unbox Your World: One day leave per year as short notice + paid sabbatical after 5 years.
• Transparency: clear, fair salary bands and career levels.