Pharma Operations Coordinator: Elite Scheduling & Support

ManpowerGroup Ireland; Leinster; On-site; EUR 28,413 - 40,467; Full time

Job summary

Agilent Technologies is seeking a Pharmaceutical Operations Co-Ordinator to support service delivery in a high-precision environment. You will schedule maintenance visits, coordinate vendors, and act as the on-site point of contact for customers in Ireland.

The role requires strong planning and communication skills, with experience using scheduling tools (SAP, Smart Sheet). You will work as an independent contractor, with an LTD arrangement and 12-month initial contract.

Qualifications

• Third-level qualification (science background a plus).
• Strong planning, problem-solving, and multitasking skills.
• Excellent communication and customer service abilities.
• Experience with scheduling tools SAP, Smart Sheet preferred.

Responsibilities

• Coordinate service visits for laboratory equipment.
• Act as vendor host for onsite services and manage permits.
• Be the primary customer contact for scheduling and operational queries.
• Attend operational calls, customer meetings and manage a high volume of emails.
• Manage customer assets and ensure inventories are accurate.
• Monitor performance metrics and ensure completion of requests on time.
• Collaborate with internal teams and third-party vendors for smooth operations.
• Ensure RAMS/Certifications are collected and documented as needed.
• Manage shipment and tracking of off-site instruments.
• Upload vendor service reports to CMMS and close related work orders.
• Follow gowning and PPE requirements in clean room areas.

Skills

Planning

Multitasking

Communication

Scheduling tools

Education

Third-level qualification

Tools

SAP

Smart Sheet

Job description

Agilent Technologies is seeking a Pharmaceutical Operations Co-Ordinator to support service delivery in a high-precision environment. You will schedule maintenance visits, coordinate vendors, and act as the on-site point of contact for customers in Ireland.

The role requires strong planning and communication skills, with experience using scheduling tools (SAP, Smart Sheet). You will work as an independent contractor, with an LTD arrangement and 12-month initial contract.