Pet Store Team Leader & Customer Experience Champion

Maxi Zoo Ireland; Ireland; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Advancement opportunities

Cycle to work

Paid leave

Refer a friend

Job summary

Maxi Zoo Ireland is recruiting for a Supervisor to join our Turners Cross store. The role focuses on leading a team, delivering exceptional customer service, and maintaining a well-merchandised store dedicated to pet owners and their animals.

We value experience as a supervisor or keyholder, a genuine love for animals, and a commitment to creating memorable customer visits. Join a supportive team with advancement opportunities and employee benefits.

Qualifications

• Experience as a Supervisor or keyholder.
• Customer-focused attitude with ability to tailor recommendations.
• Strong teamwork and communication skills.

Responsibilities

• Customer Engagement- Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Merchandising and Inventory- Ensure shelves stocked with full product availability to minimise discrepancies.
• Team Champion- Collaborate with the Store Manager, inspire and guide the sales team as a trusted keyholder.
• Band Integrity- Achieve targets while keeping pets' needs at the forefront.

Skills

Supervisor experience

Customer service mindset

Team leadership

Passion for animals

Job description

Maxi Zoo Ireland is recruiting for a Supervisor to join our Turners Cross store. The role focuses on leading a team, delivering exceptional customer service, and maintaining a well-merchandised store dedicated to pet owners and their animals.

We value experience as a supervisor or keyholder, a genuine love for animals, and a commitment to creating memorable customer visits. Join a supportive team with advancement opportunities and employee benefits.