Pet Store Supervisor & Customer Experience Lead

Maxi Zoo Ireland Ltd; Cork; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Great Place to Work certification

Sick and annual leave

Refer a friend scheme

Advancement opportunities

Cycle to work programme

Employee assistance programme

Job summary

Maxi Zoo Ireland is seeking a dedicated Supervisor to join our Turners Cross store. You’ll engage with customers, offer tailored product recommendations, and help maintain a welcoming store environment. You’ll also work closely with the Store Manager to lead the team and uphold stock integrity.

This role is ideal for someone who loves animals, values teamwork, and wants to build a rewarding career with Maxi Zoo, a trusted name in the pet retail sector across Ireland.

Qualifications

• Previous experience as a Supervisor or keyholder.
• Love for animals and passion for pets.
• Commitment to delivering great customer experiences.
• Strong team spirit and inclusive collaboration.

Responsibilities

• Customer engagement and personalised advice in-store.
• Merchandising and inventory to ensure full product availability.
• Lead and support the sales team as a trusted keyholder.
• Maintain store standards and reflect the brand values.

Skills

Supervisor experience

Customer service

Team leadership

People skills

Job description

Maxi Zoo Ireland is seeking a dedicated Supervisor to join our Turners Cross store. You’ll engage with customers, offer tailored product recommendations, and help maintain a welcoming store environment. You’ll also work closely with the Store Manager to lead the team and uphold stock integrity.

This role is ideal for someone who loves animals, values teamwork, and wants to build a rewarding career with Maxi Zoo, a trusted name in the pet retail sector across Ireland.