Supervisor

Maxi Zoo Ireland; Tralee; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Great Place to work

Cycle to work

Paid leave

Refer a friend

Advancement opportunities

Educational opportunities

Employee assistance programme

Job summary

Maxi Zoo Ireland is recruiting a Supervisor to join our Tralee store. You will lead the sales team, engage customers with personalised advice, and help deliver an outstanding in-store experience for pets and their owners.

We value passionate animal lovers, teamwork and from-within advancement. Expect a supportive environment with staff discounts, career progression opportunities and a focus on community pet care.

Qualifications

• Previous experience as a Supervisor or keyholder.
• Passion for delivering memorable customer visits.
• Strong teamwork and inclusive environment.

Responsibilities

• Customer engagement with personalised advice and a welcoming store atmosphere.
• Merchandising and inventory management to ensure full product availability.
• Lead and support the sales team as a trusted keyholder, sharing product knowledge.

Skills

Supervisor experience

Customer service

Team player

Job description

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier.

We are recruiting for a Supervisor to join our Tralee store

Why join us?

• Service pay- Higher rate of pay from when you reach 12 months service
• Certified with Great Place to work
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave- Sick leave, annual leave and bank holidays
• Refer a friend scheme
• Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community-A chance to work in an environment where employees and customers share the same passion for animals
• Educational opportunities
• Employee assistance programme
• Cycle to work Scheme

What you will bring:

• Previous experience as a Supervisor or keyholder.
• A genuine love for animals, someone whose heart lights up at the sight of a wagging tail or a purring companion.
• Passionate about making each customer's visit unforgettable, tailoring recommendations to meet the unique needs of every pet and their owner.
• Team spirit is essential; being part of our pet-loving family means fostering a supportive and inclusive environment where everyone feels valued and respected

What you will do:

• Customer Engagement- Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Merchandising and Inventory- Curate an enticing shopping experience by ensuring shelves stocked with full product availability to minimise inventory discrepancies and maintain high inventory quality
• Team Champion- Collaborate closely with the Store Manager, inspire and guide the sales team as a trusted keyholder by sharing your product knowledge, fostering a culture of support and open communication.
• Band Integrity- Achieve targets keeping the pets needs at the forefront of everything we do.