Pet Store Supervisor - Lead Customer Experience & Team

Maxi Zoo Ireland Ltd; Limerick; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Service pay raise

Great Place to Work

Employee discount 40%

Discount 20% in Salon

Paid leave

Refer a friend

Advancement opportunities

Cycle to work

Job summary

Maxi Zoo Ireland Ltd in Limerick is seeking a dedicated Supervisor to lead daily store operations, motivate the sales team and ensure exceptional customer service.

You will manage stock, merchandising and team performance while upholding our pet-loving culture. This role offers progression opportunities and a friendly, supportive workplace where every colleague contributes to a great shopper experience.

Qualifications

• Previous experience as a Supervisor or keyholder.
• A genuine love for animals.
• Passionate about making each customer's visit unforgettable.
• Team spirit is essential; fostering a supportive and inclusive environment.

Responsibilities

• Customer engagement: provide personalised advice and uphold a welcoming, tidy store atmosphere.
• Merchandising and inventory: ensure shelves stocked with full product availability and maintain inventory accuracy.
• Team champion: collaborate with the Store Manager and guide the sales team as a trusted keyholder.
• Band integrity: achieve targets while keeping the pets' needs at the forefront of everything we do.

Skills

Supervisor experience

Love for animals

Customer-focused service

Team spirit

Job description

Maxi Zoo Ireland Ltd in Limerick is seeking a dedicated Supervisor to lead daily store operations, motivate the sales team and ensure exceptional customer service.

You will manage stock, merchandising and team performance while upholding our pet-loving culture. This role offers progression opportunities and a friendly, supportive workplace where every colleague contributes to a great shopper experience.