Pet Store Supervisor | Customer Experience Champion

Maxi Zoo Ireland Ltd; Clonmel; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Service pay after 12 months

Employee discount up to 40%

Paid leave

Refer a friend scheme

Advancement opportunities

Community engagement

Educational opportunities

Employee assistance programme

Cycle to work Scheme

Job summary

Maxi Zoo Ireland is recruiting a Supervisor to join our Clonmel store. You will lead the sales team, uphold a welcoming store environment, and ensure shelves are well stocked to help customers and their pets.

The role requires prior supervisor or keyholder experience, a genuine love for animals, and a commitment to personal service excellence. Join a team that supports internal progression and values every member.

Qualifications

• Previous experience as a Supervisor or keyholder.
• A genuine love for animals and a passion for helping pets and their owners.
• Deliver exceptional customer service with tailored recommendations for each pet and owner.

Responsibilities

• Customer Engagement: Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Merchandising and Inventory: Ensure shelves are stocked with full product availability to minimise discrepancies and maintain high inventory quality.
• Team Champion: Collaborate with the Store Manager, inspire and guide the sales team as a trusted keyholder, sharing product knowledge and fostering open communication.

Skills

Supervisor experience

Love for animals

Customer focus

Team spirit

Job description

Maxi Zoo Ireland is recruiting a Supervisor to join our Clonmel store. You will lead the sales team, uphold a welcoming store environment, and ensure shelves are well stocked to help customers and their pets.

The role requires prior supervisor or keyholder experience, a genuine love for animals, and a commitment to personal service excellence. Join a team that supports internal progression and values every member.