Supervisor

Maxi Zoo Ireland Ltd; Cork; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Great Place to Work certification

Sick and annual leave

Refer a friend scheme

Advancement opportunities

Cycle to work programme

Employee assistance programme

Job summary

Maxi Zoo Ireland is seeking a dedicated Supervisor to join our Turners Cross store. You’ll engage with customers, offer tailored product recommendations, and help maintain a welcoming store environment. You’ll also work closely with the Store Manager to lead the team and uphold stock integrity.

This role is ideal for someone who loves animals, values teamwork, and wants to build a rewarding career with Maxi Zoo, a trusted name in the pet retail sector across Ireland.

Qualifications

• Previous experience as a Supervisor or keyholder.
• Love for animals and passion for pets.
• Commitment to delivering great customer experiences.
• Strong team spirit and inclusive collaboration.

Responsibilities

• Customer engagement and personalised advice in-store.
• Merchandising and inventory to ensure full product availability.
• Lead and support the sales team as a trusted keyholder.
• Maintain store standards and reflect the brand values.

Skills

Supervisor experience

Customer service

Team leadership

People skills

Job description

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland are driven by the desire to make the life of pets and pet owners simpler, better and happier.

We are recruiting for a Supervisor to join our Turners Cross store

Why join us?

• Service pay- Higher rate of pay from when you reach 12 months service
• Certified with Great Place to work
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave- Sick leave, annual leave and bank holidays
• Refer a friend scheme
• Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community-A chance to work in an environment where employees and customers share the same passion for animals
• Educational opportunities
• Employee assistance programme
• Cycle to work Scheme

What you will bring:

• Previous experience as a Supervisor or keyholder.
• A genuine love for animals, someone whose heart lights up at the sight of a wagging tail or a purring companion.
• Passionate about making each customer's visit unforgettable, tailoring recommendations to meet the unique needs of every pet and their owner.
• Team spirit is essential; being part of our pet-loving family means fostering a supportive and inclusive environment where everyone feels valued and respected

What you will do:

• Customer Engagement- Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Merchandising and Inventory- Curate an enticing shopping experience by ensuring shelves stocked with full product availability to minimise inventory discrepancies and maintain high inventory quality
• Team Champion- Collaborate closely with the Store Manager, inspire and guide the sales team as a trusted keyholder by sharing your product knowledge, fostering a culture of support and open communication.
• Band Integrity- Achieve targets keeping the pets needs at the forefront of everything we do.