Personal Lines Executive

Orange Recruitment; Galway; On-site; EUR 38,000 - 56,000; Full time

Job summary

Orange Recruitment in Galway is seeking a Personal Lines Account Executive to manage and service a portfolio of Personal Lines clients. You will provide expert advice, deliver exceptional customer service, and act as the primary contact for client inquiries by phone and email.

Ideal candidates have APA or CIP qualifications or are working toward them, with 1+ year of Personal Lines experience and a strong commitment to accuracy and regulatory compliance.

Qualifications

• Primary responsibility is managing a portfolio of Personal Lines clients.
• Deliver professional advice and excellent customer service to clients.
• Maintain accurate records and documentation in internal systems.
• Ensure compliance with regulatory and company requirements.
• Identify opportunities to improve client retention and service delivery.

Responsibilities

• Manage and service a portfolio of Personal Lines insurance clients
• Deliver an exceptional standard of customer service
• Act as a primary point of contact for clients, handling queries by phone and email
• Build and maintain strong client relationships
• Maintain accurate records and documentation
• Ensure compliance with all regulatory and company requirements
• Identify opportunities to improve client retention and service delivery
• Work collaboratively with colleagues to achieve team objectives
• Use internal systems and processes efficiently to manage client accounts
• Maintain confidentiality and professionalism at all times

Skills

Customer service

Communication

Client relationships

Attention to detail

Compliance

Team player

Education

APA or CIP qualified

Job description

Personal Lines Account Executive | Galway

Are you APA or CIP qualified and looking to further your career in Personal Lines insurance?

Our client, a well-established organisation in Galway, is seeking a Personal Lines Account Executive to join their team. This is an excellent opportunity for an insurance professional who enjoys working directly with clients, providing expert advice, and delivering an exceptional customer experience.

The Role

As a Personal Lines Account Executive, you will be responsible for managing and servicing a portfolio of personal lines clients while maintaining the highest standards of professionalism and client care.

Key Responsibilities

• Manage and service a portfolio of Personal Lines insurance clients


• Deliver an exceptional standard of customer service


• Act as a primary point of contact for clients, handling queries by phone and email


• Build and maintain strong client relationships


• Maintain accurate records and documentation


• Ensure compliance with all regulatory and company requirements


• Identify opportunities to improve client retention and service delivery


• Work collaboratively with colleagues to achieve team objectives


• Use internal systems and processes efficiently to manage client accounts


• Maintain confidentiality and professionalism at all times

What you'll need

• Minimum 1 years' experience in Personal Lines insurance


• APA or CIP qualified, or currently working towards qualification


• Strong customer service and communication skills


• High level of accuracy and attention to detail


• Strong commitment to confidentiality and compliance


• Ability to work effectively as part of a team