Account Executive - Personal Lines - Limerick

Ardonagh Europe; Waterford; On-site; EUR 32,000 - 52,000; Full time

Job summary

Arachas Insures Ireland in Limerick is seeking an experienced Account Executive to join our Personal Lines team. You will manage renewals, amendments and client inquiries, delivering accuracy and value to clients. Strong negotiation and cross-selling skills are essential in a busy, fast-paced environment.

You will collaborate across departments to meet targets, ensure compliance, and provide timely responses, while maintaining a customer-first approach in our evolving digital journey at Arachas.

Qualifications

• Experience working in a fast-paced environment.
• Knowledge of Relay an advantage.
• Excellent communication and interpersonal skills.
• Ability to prioritise, multi-task and execute daily tasks.
• Be adaptable to change and a fast-paced environment.

Responsibilities

• Secure renewals, process amendments, cross-sell and upsell across Personal Lines.
• Manage renewals and client retention in line with targets and compliance.
• Ensure mid-term alterations, renewals, accounts entry and claims liaison are completed.
• Ensure all files are up to date on Relay.
• Build great relationships across teams and deliver on targets.

Skills

Negotiation skills

Communication skills

Organisational skills

Problem solving

Teamwork

Adaptability

Attention to detail

Education

APA required

CIP preferred

Tools

Relay knowledge

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location: Limerick

Role Accountabilities Responsibilities

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problems
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

www.arachas.ie and Arachas Insures Ireland

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