Account Executive- Personal Lines - Cork

Ardonagh Europe; Little Island; On-site; EUR 30,000 - 46,000; Full time

Job summary

Arachas in Ireland is seeking a proactive professional to manage renewals, amendments and cross-sell across Personal Lines from its Little Island office. You will coordinate with multiple departments, ensuring accuracy and timely responses while maintaining strong client relationships.

The role emphasizes compliance, a can-do attitude, and ability to adapt within a dynamic team environment to meet evolving targets.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong organisational ability, multitasking and time management.
• Comfort with working in a fast-paced environment and changing priorities.
• Customer-focused approach with attention to detail.

Responsibilities

• Flexibility to work across Personal Lines: renewals, amendments, cross- and up-selling.
• Good negotiation and sales skills to support targets.
• Manage renewals and client retention in line with targets and compliance.
• Handle Mid-Term Alterations, Renewals, Accounts entry, claims liaison and correspondence.
• Ensure all files are up to date on Relay.
• Manage clients across departments with renewals, MTAs and queries.
• Deliver high accuracy and quality in all work; timely internal/external requests.
• Collaborate across teams at Arachas to meet targets and ensure compliance.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Problem solving

Fast-paced environment

Customer-focused

Education

Good degree

Tools

Relay knowledge

Job description

Role Accountabilities Responsibilities

Sales & Activity Management

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problems
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture