People Operations Lead — Hospitality & Events

Levy; Dublin; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Healthcare plan

Wellbeing support

23 days annual leave

Life assurance

Meals on duty

Job summary

Levy Ireland seeks a People Operations Officer to deliver hands-on people operations across venues, supporting workforce planning, staffing, payroll, wellbeing and training in a fast-paced hospitality setting.

You will collaborate with Hospitality Management and the People & Culture Manager to ensure smooth day-to-day HR administration and staff support, including rostering and event staffing, with a strong focus on employee wellbeing across venues.

Qualifications

• People Operations Experience: Previous HR, people operations or workforce coordination experience, ideally in hospitality, events or high-volume environments.
• Workforce Systems: Experience with rostering and workforce management systems; Ubeya experience desirable.
• Organisation & Detail: Highly organised with strong attention to detail and accuracy.
• Communication: Confident communicator with the ability to build strong relationships with managers, staff and stakeholders.
• Prioritisation: Able to manage multiple priorities effectively in a fast-paced operational environment.
• Problem Solving: Practical, hands-on approach with strong problem-solving skills.
• Collaboration: Strong team player who builds positive working relationships and supports colleagues.
• Employee Focus & Accountability: Committed to employee wellbeing, operational excellence and taking ownership of responsibilities.

Responsibilities

• Workforce Planning & Rostering: Manage staffing plans and rosters with Hospitality Managers and HODs to meet operational needs.
• Agency Management: Coordinate staffing requirements with Constellation, including bookings, changes, performance and staff briefings.
• On-Site People Support: Manage staff check-ins/outs, attendance and wellbeing, escalating issues where required.
• Uniform & Staff Logistics: Coordinate uniform distribution and collection, as well as staff meal requirements for events and shifts.
• Timesheets & Payroll: Ensure accurate timesheets, approvals and payroll information, resolving discrepancies promptly.
• Training & Development: Coordinate training for employees and agency staff, monitor compliance and maintain training records.
• Communication & Information: Keep venue information displays accurate and up to date for staff and management.
• People & Culture Support: Provide day-to-day HR administration and support the People & Culture Manager with people initiatives, policies and processes.

Skills

People operations

Hospitality environment

Communication

Prioritisation

Problem solving

Collaboration

Employee wellbeing

Tools

Ubeya rostering

Job description

Levy Ireland seeks a People Operations Officer to deliver hands-on people operations across venues, supporting workforce planning, staffing, payroll, wellbeing and training in a fast-paced hospitality setting.

You will collaborate with Hospitality Management and the People & Culture Manager to ensure smooth day-to-day HR administration and staff support, including rostering and event staffing, with a strong focus on employee wellbeing across venues.