People Operations Manager

NRL; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

NRL is seeking an experienced People Operations Manager to lead HR service delivery across Ireland, the UK and Europe. Based in Dublin, this hybrid role focuses on operational excellence, compliance and delivering an outstanding employee experience.

You will shape HR strategy, drive process improvements and partner with senior stakeholders to align HR support with business goals across multiple sites.

Qualifications

• 5+ years leading HR operations in a multi-site, multi-jurisdictional environment.
• Proven track record in HR service delivery, process optimisation and compliance.
• Strong knowledge of payroll data flows and reporting.
• Demonstrated ability to lead teams and engage stakeholders at all levels.
• Degree in HR/Business or related field; CIPD Level 7 or equivalent.

Responsibilities

• Lead and develop a high-performing HR operations team across Ireland and the UK.
• Partner with People Business Partners to align operational HR support with strategy.
• Ensure compliance with employment law, GDPR and EU directives across jurisdictions.
• Oversee HR data integrity and payroll processes; drive reporting improvements.
• Drive standardisation, automation and simplification to boost efficiency.
• Manage onboarding, offboarding, rewards and lifecycle activities to enhance engagement.
• Support employee relations and provide accessible HR services to a dispersed workforce.
• Enhance HR digital tools and systems to create scalable, user-friendly platforms.

Skills

HR operations management

multi-site experience

stakeholder engagement

process optimisation

data reporting

compliance

leadership

Education

Degree in HR/Business

CIPD Level 7 or postgraduate HR

Tools

HRIS

Payroll systems

ERP reporting

HR analytics tools

Job description

Job Title People Operations Manager Summary

We’re looking for an experienced People Operations Manager to lead HR service delivery for a multi-jurisdictional organisation across Ireland, the UK and Europe. Based in Dublin, this hybrid role is ideal for someone who thrives on operational excellence, compliance and delivering an outstanding employee experience. You’ll play a key role in shaping HR strategy and driving process improvement across multiple sites.

Location and Working Pattern

Location: Dublin, Ireland

Working Pattern: Hybrid - 3 days per week in our Citywest office, with regular bi-weekly travel to the UK.

Client Overview

Our client is a well-established, international organisation operating across a complex, multi-site environment. They pride themselves on high standards, compliance excellence, and initiatives that drive employee engagement.

Responsibilities

• Lead and develop a high-performing People Operations team across Ireland and the UK.
• Partner with People Business Partners and stakeholders to align operational HR support with strategic initiatives.
• Maintain compliance with employment law, GDPR and EU directives across multiple jurisdictions.
• Ensure accuracy of HR data and payroll processes, and implement continuous improvement in reporting.
• Drive process standardisation, automation and simplification to improve efficiency.
• Manage onboarding, offboarding, reward administration and lifecycle activities with a focus on engagement.
• Support employee relations and provide accessible HR services to a dispersed workforce.
• Enhance HR digital tools and systems to create scalable, user-friendly platforms.

Must-Have Requirements

• 5+ years’ experience managing HR operations in a multi-site, multi-jurisdictional organisation.
• Proven expertise in HR service delivery, process optimisation and compliance.
• Strong HR systems knowledge including payroll data flows and reporting.
• Demonstrated ability to lead teams and engage stakeholders at all levels.
• Degree in HR, Business or related field (NFQ Level 8 or equivalent).
• CIPD Level 7 or Postgraduate HR qualification.

Nice-to-Have Skills

• Experience in construction, engineering, or complex professional services.
• Background in continuous improvement frameworks (Lean, Six Sigma).
• Training in employment law, GDPR/data protection or HR analytics.
• Prior involvement in large HRIS or payroll transformation initiatives.

The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.

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