People Operations Officer - Levy Ireland

Chartwells Independent; Dublin; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Healthcare

Wellbeing support

23 days annual leave + holidays

Life assurance

Meals on duty

Employee Assistance Programme

Free Parking on site

Job summary

Levy UK & Ireland, a Compass Group company, is hiring a People Operations Officer for Dublin venues. You will support workforce planning, staffing, payroll, wellbeing and training in a fast-paced hospitality setting, collaborating with Hospitality Management and the People & Culture Manager to deliver excellent staff support and operations.

The role offers comprehensive benefits and opportunities to contribute to a diverse team across premier venues.

Qualifications

• HR/people operations or workforce coordination experience, ideally in hospitality, events or high-volume environments.
• Experience with rostering/workforce management systems; Ubeya experience desirable.
• Highly organised with strong attention to detail and accuracy.
• Confident communicator with the ability to build strong relationships with managers, staff and stakeholders.
• Able to manage multiple priorities effectively in a fast-paced operational environment.
• Practical, hands-on approach with strong problem-solving skills.
• Strong team player who builds positive working relationships and supports colleagues.
• Committed to employee wellbeing, operational excellence and taking ownership of responsibilities.

Responsibilities

• Workforce Planning & Rostering: Manage staffing plans and rosters with Hospitality Managers and HODs to meet operational needs.
• Agency Management: Coordinate staffing requirements with Constellation, including bookings, changes, performance and staff briefings.
• On-Site People Support: Manage staff check-ins/outs, attendance and wellbeing, escalating issues where required.
• Uniform & Staff Logistics: Coordinate uniform distribution and collection, as well as staff meal requirements for events and shifts.
• Timesheets & Payroll: Ensure accurate timesheets, approvals and payroll information, resolving discrepancies promptly.
• Training & Development: Coordinate training for employees and agency staff, monitor compliance and maintain training records.
• Communication & Information: Keep venue information displays accurate and up to date for staff and management.
• People & Culture Support: Provide day-to-day HR administration and support the People & Culture Manager with people initiatives, policies and processes.

Skills

People operations experience

Workforce systems

Organisation & detail

Communication

Prioritisation

Problem solving

Collaboration

Employee focus & accountability

Tools

Ubeya

Job description

People Operations Officer - Royal Dublin Society and Horse Racing Ireland, Dublin, D04 | Full-Time / Permanent

€38000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

The People Operations Officer supports the smooth delivery of people operations across Levy Ireland venues, including workforce planning, staffing, payroll, wellbeing and training. Working closely with Hospitality Management and the People & Culture Manager, the role is hands-on and collaborative, ensuring effective day-to-day people support in a fast-paced hospitality environment.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

People Operations Officer - The Role

• Workforce Planning & Rostering: Manage staffing plans and rosters with Hospitality Managers and HODs to meet operational needs.
• Agency Management: Coordinate staffing requirements with Constellation, including bookings, changes, performance and staff briefings.
• On-Site People Support: Manage staff check-ins/outs, attendance and wellbeing, escalating issues where required.
• Uniform & Staff Logistics: Coordinate uniform distribution and collection, as well as staff meal requirements for events and shifts.
• Timesheets & Payroll: Ensure accurate timesheets, approvals and payroll information, resolving discrepancies promptly.
• Training & Development: Coordinate training for employees and agency staff, monitor compliance and maintain training records.
• Communication & Information: Keep venue information displays accurate and up to date for staff and management.
• People & Culture Support: Provide day-to-day HR administration and support the People & Culture Manager with people initiatives, policies and processes.

What we're looking for

• People Operations Experience: Previous HR, people operations or workforce coordination experience, ideally in hospitality, events or high-volume environments.
• Workforce Systems: Experience with rostering and workforce management systems; Ubeya experience desirable.
• Organisation & Detail: Highly organised with strong attention to detail and accuracy.
• Communication: Confident communicator with the ability to build strong relationships with managers, staff and stakeholders.
• Prioritisation: Able to manage multiple priorities effectively in a fast-paced operational environment.
• Problem Solving: Practical, hands-on approach with strong problem-solving skills.
• Collaboration: Strong team player who builds positive working relationships and supports colleagues.
• Employee Focus & Accountability: Committed to employee wellbeing, operational excellence and taking ownership of responsibilities.

What you'll get in return

• 23 days annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
• Healthcare Plan HSF Health (dental, optical, therapy treatments)
  • Mental health support: 24/7 Employee Assistance Programme
  • Shopping, entertainment, and travel discounts through our Engage app
  • Financial wellbeing support - Employee Assistance Programme
  • Development opportunities:
  • Ongoing training and structured career pathways
  • Meals on duty included
  • Tax Saver Ticket purchase scheme for commuters
  • Free Parking on site where applicable (dependant on venue)

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences and shape the future of hospitality.

Job Reference: com/0209/44784001/52831039/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!