Payments Process & Innovation Analyst

ACI Worldwide; Limerick; On-site; EUR 40,000 - 56,000; Full time

Job summary

ACI Worldwide in Limerick, Ireland is seeking an Associate Business Analyst to plan and implement process improvements across cross‑functional teams. You will develop metrics, collect data, identify root causes, and contribute to product roadmap discussions with Product Management.

The role requires a Bachelor's degree and 2 years in a related field, with strong communication and stakeholder management skills. This is a full-time, on-site position based in Limerick.

Qualifications

• Bachelor's degree or equivalent experience in CS or business administration.
• 2 years in related role with exposure to marketing, product management, or development.
• Knowledge of business analysis and payments industry basics.
• Excellent verbal and written communication; strong collaboration skills.

Responsibilities

• Plan, perform and implement process improvement initiatives.
• Lead cross-functional project teams and align improvements to performance requirements.
• Develop metrics and data collection for process measurement.
• Identify root causes and use re-engineering to improve quality and performance.
• Prepare requirements documentation and obtain approvals; trace requirements.
• Support product roadmap input and collaboration with Product Management.

Skills

Communication skills

Negotiation

Stakeholder management

Requirements gathering

Process improvement

Education

Bachelor's degree in Computer Science or Business Administration

Job description

ACI Worldwide in Limerick, Ireland is seeking an Associate Business Analyst to plan and implement process improvements across cross‑functional teams. You will develop metrics, collect data, identify root causes, and contribute to product roadmap discussions with Product Management.

The role requires a Bachelor's degree and 2 years in a related field, with strong communication and stakeholder management skills. This is a full-time, on-site position based in Limerick.