Patient Services & Admin Coordinator

Affidea UK & Ireland; Tallaght; On-site; EUR 26,000 - 36,000; Full time

Job summary

Affidea UK & Ireland in Tallaght is seeking a Patient Administrator to ensure smooth patient-facing services. You will greet patients, schedule appointments, update records, and support clinical staff with a focus on accuracy and confidentiality.

You will handle referrals, medical reports, and queries, maintain patient files, use RIS/PACS systems, and contribute to audits and quality initiatives while complying with data protection rules.

Qualifications

• Leaving Certificate or equivalent qualification.
• Experience in healthcare or customer service environment preferred.
• Proficiency in Microsoft Office and patient management systems (e.g., RIS, PACS)

Responsibilities

• Greet and assist patients in person, by phone, or via email professionally.
• Schedule, confirm, and manage patient appointments.
• Maintain and organize patient files with confidentiality.
• Use software to manage patient data and generate reports.

Skills

Customer service experience

Communication skills

Education

Leaving Certificate or equivalent

Tools

RIS

PACS

Microsoft Office

Job description

Affidea UK & Ireland in Tallaght is seeking a Patient Administrator to ensure smooth patient-facing services. You will greet patients, schedule appointments, update records, and support clinical staff with a focus on accuracy and confidentiality.

You will handle referrals, medical reports, and queries, maintain patient files, use RIS/PACS systems, and contribute to audits and quality initiatives while complying with data protection rules.