Patient Services Coordinator (Grade IV) – Hospital Admin

Company Details Confidential; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Bon Secours Hospital Dublin is seeking a Patient Services Administrator to provide comprehensive administrative support within the Patient Services Department. The role handles appointments, registrations, admissions and payments, while liaising with clinical and administrative staff to ensure smooth patient care, accuracy of records and timely information flow.

You will use IT tools, maintain confidentiality under GDPR, and train junior staff as needed, contributing to high-quality,

Qualifications

• Experience in hospital/healthcare administration is required.
• Strong customer service orientation and communication skills.
• Attention to confidentiality and data protection (GDPR).
• Familiarity with hospital policies and procedures.

Responsibilities

• Manage daily appointments, cancellations, rescheduling and DNAs.
• Oversee patient registrations, admissions and payments per hospital protocols.
• Provide prompt, accurate information to clinicians and staff.
• Administer correspondence and maintain records with attention to medical terminology and accuracy.
• Ensure data protection compliance and support continuous service improvements.

Skills

Administrative

Customer service

IT tools

Data protection

Tools

Microsoft Excel

EHR systems

Job description

Bon Secours Hospital Dublin is seeking a Patient Services Administrator to provide comprehensive administrative support within the Patient Services Department. The role handles appointments, registrations, admissions and payments, while liaising with clinical and administrative staff to ensure smooth patient care, accuracy of records and timely information flow.

You will use IT tools, maintain confidentiality under GDPR, and train junior staff as needed, contributing to high-quality,