Parts Advisor

Denis Mahony Ltd.; Dublin; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Performance Related Bonus Scheme

22 days annual leave

Bike to work scheme

Uniform and Safety Gear provided

Training and development program

Job summary

Denis Mahony Ltd. is seeking an experienced Parts Advisor to join our Aftersales team in Dublin. You will play a key role in ensuring the efficient supply of genuine Toyota and Lexus parts to both retail and workshop customers. Responsibilities include processing orders, managing stock, and providing expert customer care.

The ideal candidate will have experience in a parts department, excellent customer service skills, and good computer literacy. Benefits include a competitive salary, bonus scheme, and training opportunities.

Qualifications

• Previous experience as a Parts Advisor or in a similar automotive role.
• Excellent communication skills and a positive attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist with daily operations of the Parts Department.
• Process customer orders accurately and efficiently.
• Check deliveries and maintain accurate stock control.

Skills

Customer service skills

Organizational skills

Knowledge of automotive parts

Computer literacy

Attention to detail

Tools

Parts management systems

Job description

The Denis Mahony Motor Group was founded in 1963 on Glasnevin Hill, Dublin 11. Since then, the group has transformed itself into one of the leading motor retail groups in Ireland.

The group has branches in Kilbarrack and the Exit 5, M50, with a portfolio of renowned car franchises such as Toyota & Lexus. Each branch has its own fully equipped, state of the art service department.

The Denis Mahony Motor Group have their own finance company, City and County Finance, and Ireland largest independent vehicle leasing and fleet management provider in Mahony Fleet (Formerly Avis Fleet Solutions).

The Denis Mahony Motor Group has grown and expanded over the last 50 years but the philosophy that this company was built on remains true still to this day – Our Customer's Needs Drives Us. We are committed to always providing a quality service to our customers.

With a growing demand for Hybrid vehicles, Denis Mahony looking for an experienced Parts Advisor to join our Aftersales team

The Role

As a Parts Advisor, you will play a key role in ensuring the efficient supply of genuine Toyota and Lexus parts and accessories to both retail and workshop customers. You will be responsible for processing orders accurately, managing stock, and providing expert advice while maintaining the highest standards of customer care.

Key Responsibilities

• Assisting the Parts Manager with the day-to-day operation of the Parts Department.
• Supplying genuine Toyota and Lexus parts and accessories to workshop technicians and retail customers.
• Processing customer orders efficiently and ensuring all orders are completed accurately and in a timely manner.
• Managing goods inward, checking deliveries, and ensuring stock is correctly received and stored.
• Maintaining accurate stock control and reporting any discrepancies to the Parts Manager.
• Processing parts returns, warranty returns, and supplier credits in line with manufacturer procedures.
• Handling customer enquiries by phone, email, and in person, providing expert advice and support.
• Identifying and sourcing parts using manufacturer systems and electronic catalogues.
• Maintaining a clean, organised, and safe parts department environment.
• Supporting the achievement of departmental targets and customer satisfaction objectives

Ideal Candidate

• Previous experience in a Parts Advisor, Motor Factor, Parts Department, or similar automotive role.
• Knowledge of automotive parts and accessories, ideally within a dealership environment.
• Excellent customer service and communication skills.
• Strong organisational skills with a high level of accuracy and attention to detail.
• Good computer literacy and experience using parts management systems.
• The ability to work efficiently in a fast‑paced environment.
• A positive attitude and the ability to work both independently and as part of a team.
• A full, clean driving licence would be an advantage.

Benefits

• Full time permanent position
• Very competitive salary above the industry guidelines based on experience
• Performance Related Bonus Scheme
• 22 days annual leave (increasing to 25 days under length of service scheme)
• Training, development and career progression programme
• Uniform and Safety Gear provided
• Bike to work scheme available
• Friendly work environment

Suitably qualified and experienced candidates should forward their letters of application together with a full Curriculum Vitae and an indication of their salary expectation to:

Noel Rabbitte, Group Operations Director, Denis Mahony Motor Group, Exit 5 M50, North Road, Dublin 11, D11 T950.

Exit 5, M50, North Road, Dublin 11, D11 T950