Parts Advisor

Bright Motor Group; Dublin; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Structured training and manufacturer/4

Career progression opportunities

Supportive team environment and modern

Job summary

Bright Motor Group in Ireland is seeking a proactive Parts Advisor at Airside BYD dealership to deliver outstanding customer service while managing parts operations. You will assist customers via phone, online and in person, and coordinate with technicians and service advisors to ensure smooth parts flow.

You will process orders, maintain accurate inventory, and uphold health and safety standards. A strong knowledge of motor vehicles and the ability to interpret a complex parts catalogue are

Qualifications

• Experience in a busy parts department at a main franchise dealer.
• Strong knowledge of motor vehicles and ability to interpret a parts catalogue.
• Able to work independently or with a team to deliver customer service.
• Computer literate and familiar with DMS processes.

Responsibilities

• Assist and advise customers via telephone, online and face to face.
• Ensure parts are pre-picked and distributed to technicians at the beginning of each day.
• Process orders from customers and service technicians.
• Build and maintain strong and lasting relationships with new and existing customers.
• Utilise the Company dealer management system (DMS) to process orders and invoice customers.
• Monitor vehicle health checks to select required parts and price them to allow customer quotes to be completed in a timely manner.
• Ensure that parts issued are charged correctly to appropriate jobs.
• Communicate with the service advisors and technicians about inventory, pricing, and delivery times.
• Maintain an organised parts inventory ensuring that parts are held at the correct bin locations and that all parts issued are properly accounted for.
• Order parts from manufacturers and other dealerships.
• Correctly account for all parts received and ensure that they are stored in appropriate bin locations.
• Comply with health and safety standards.

Skills

Customer service

Organisational skills

Relationship building

Teamwork

Parts catalogue interpretation

Computer literacy

Mentoring

Sales targets

Tools

Dealer Management System (DMS)

Inventory management software

Job description

Parts Advisor Reference Number - 0123445567567

Working Hours Full Time

Benefits See list of benefits below

Closing Date 31/08/2026

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best‑known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting a Parts Advisor at our Airside BYD dealership. This is an exciting opportunity for a driven, customer‑focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

As a Bright Parts Advisor you will be responsible for delivering outstanding customer service while managing parts operations in a fast‑paced automotive environment. The role will involve processing orders, coordinating with technicians and service advisors while maintaining accurate inventory control. You will be a strong relationship‑builder with excellent organisational skills, committed to accuracy and teamwork.

Role responsibilities:

• Assist and advise customers via telephone, online and face to face.
• Ensure parts are efficiently pre‑picked and distributed to service technicians at the beginning of each day.
• Process orders from customers and service technicians.
• Build and maintain strong and lasting relationships with new and existing customers.
• Utilise the Company dealer management system (DMS) to process orders and invoice customers.
• Monitor vehicle health checks to select required parts and price them to allow customer quotes to be completed in a timely manner.
• Ensure that parts issued are charged correctly to appropriate jobs.
• Communicate with the service advisors and technicians about inventory, pricing, and delivery times.
• Maintain an organised parts inventory ensuring that parts are held at the correct bin locations and that all parts issued are properly accounted for.
• Order parts from manufacturers and other dealerships.
• Correctly account for all parts received and ensure that they are stored in appropriate bin locations.
• Comply with health and safety standards.

The ideal candidate will have:

• Have experience working in a busy Parts department at a main franchise dealer.
• Possess a good knowledge of motor vehicles and a have a technical background with the ability to interpret a complex parts catalogue.
• Have the ability to work alone or in cooperation with other team members to deliver excellent customer service.
• Work to sales targets and complete tasks in allotted times in accordance with Company and manufacturer standards.
• Be computer literate and follow processes in accordance with the Company dealer management system (DMS).
• Be punctual and show initiative while demonstrating a strong work ethic.
• Be confident enough to mentor and coach less experienced team members.
• Customer‑focused mindset with a results‑driven attitude.
• Ability to work independently and as part of a team.

What we offer in return:

• Structured training and manufacturer accreditation.
• Career progression opportunities within Bright Motor Group.
• Supportive team environment and modern dealership facilities.

Financial Disclosure

Brightstone Trading Limited T/A Bright Motor Group and its subsidiary companies act as credit brokers and not as lenders. We are Authorised and Regulated by the Financial Conduct Authority. Kitale Limited T/A Bright Ford Airside, Bright Ford Transit Centre and Bright Ford Navan Road – FCA number A000013, Fitzpatrick Motors (Bray) Limited T/A Bright Motor Group Bray – FCA number A000004, Avanacar Limited T/A Bright Suzuki, Bright Citroen, Bright Opel and Bright Leapmotor Airside - FCA Number A004392, Aircom VW Limited T/A Bright Volkswagen Commercial Vehicles, Bright SEAT and Bright CUPRA – FCA number A004603, Bright Hyundai Limited T/A Bright Hyundai – FCA number A004758, Bright Motor City Limited T/A Bright Opel, Bright Peugeot, Bright DS Automobiles and Bright Leapmotor Navan Road FCA number A004807. Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered in Ireland: 274417 Registered Office: Address: 305 North Circular Road, Phibsborough, Dublin 7, D07 VX4K Data Protection No: Phone: + 353 1 838 9947 Email: [e-mail]

Reg Office: 305 North Circular Road,Phibsborough,Dublin 7,D07 VX4K