Part-Time Offsales Assistant | An Poitin Stil

Louis Fitzgerald Group; Munster; On-site; EUR 17,000 - 22,000; Part time

Job summary

The Louis Fitzgerald Group is seeking part-time customer service staff to warmly welcome customers at Tallaght and Rathcoole locations. You will deliver the highest standard of goods and service, upsell where appropriate, and maintain a neat, welcoming environment.

Availability midweek and weekends is required, with duties including stock replenishment and RSA age checks where relevant. Role focuses on attentive, responsive service and building customer relationships, contributing to turnover

Qualifications

• Ability to provide high standards of customer service.
• Attentiveness to customer needs and ability to upsell where appropriate.

Responsibilities

• Greet and assist customers with a friendly and efficient service.
• Provide advice and upsell where appropriate to enhance turnover.
• Maintain a clean and tidy service area and ensure stock replenishment as needed.
• Monitor product knowledge and promotions to inform customers.

Skills

Servicing

Sales

Job description

Job Description

Location: Main Street, Rathcoole

Purpose of the Job

To contribute to the turnover and profitability of the Fitzgerald Group by ensuring all customers experience a satisfying visit and receive the highest standard of goods and customer service by being attentive, responsive and anticipate the customers’ needs while creating and maintaining customer friendly relationships.

Midweek and weekend availability required. Positions available in Tallaght and Rathcoole.

About The Role

Duties & Responsibilities

• To ensure all customers receive the highest standard of service quickly, efficiently and courteously


• To ensure all customer feedback is reported in line with company procedures, and dealt with in a polite and professional manner


• Greeting customers, assisting and engaging with them, providing advice and upselling where appropriate


• Maintain a professional neat appearance


• Ensuring your service area is kept clean and tidy at all times


• Restocking and replenishment of Off Licence inventory, merchandising and supplies


• Awareness of products, promotions and prices, and being informed on upcoming events


• Professional and polite age checks for any customers appearing under the age of 25, in line with RSA regulations


• To ensure all home delivery procedures are been followed


• Participate and engage in performance and development reviews on a regular basis


• Ability to manage time effectively


• Strong communication skills with both cusotmers and colleagues

Skills Needed

Servicing, Sales

About The Company

The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately-owned hospitality groups. Oozing with Irish culture the group has over 22 pubs, restaurants, and hotels located in the heart of Dublin, Cork and Galway. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi-award-winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.

Company Culture

With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidates. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.

Required Criteria

• Ability to provide high standards of customer service.


• Ability to demonstrate attentiveness to customer needs.

Desired Criteria

• Previous experience in a customer-facing role.


• Experience working in a retail environment.

Closing Date

Tuesday 17th November, 2026

Contract Type

parttime

Salary

Based on Experience