Part-Time Luxury Retail Team Lead

Aramark; Ireland; On-site; EUR 19,000 - 28,000; Part time

Benefits offered by this job

Pension Scheme

Professional Development

Employee Assistance Programme

Employee Referral Bonus

Family Friendly Policies

Cycle To Work Scheme

Health & Wellness Programmes

Job summary

Avoca in Molls Gap is seeking a Part-time Team Lead to support the store's management and supervise team members in the absence of a manager. The role requires availability midweek and weekends, with 5 days over 7 each week and immediate start.

You will help deliver exceptional customer service and uphold Avoca standards. The ideal candidate has experience in high-end retail, is highly organized, and able to lead by example while driving selling, merchandising, and health and safety compliance

Qualifications

• 3 - 5 years’ experience in a high-end customer facing retail business
• Highly organized with an ability to multi-task, priorities and work to tight deadlines
• Must be strategic, commercial minded with a clear vision and a passion for retail
• Excellent customer service skills – the ability to go “above and beyond”
• Be a creative and innovative thinker
• Be a teamwork champion

Responsibilities

• Customer Service – Ensure a high level of customer service is adhered to throughout the store, handle any customer complaints appropriately, escalating where necessary.
• Cash Management – Performing end of day cash and accurate lodgement reporting, safe counts and cash drops. Correct use of meridian to input cash/safe details.
• Staff training and development – ensuring all employees are adequately trained in areas such as tills, coffee training, merchandising, HACCP/Food safety etc.
• Order processing – adhering to order schedules and processes, from both internal and external suppliers, creating PO’s and maintaining excellent supplier relationships. Adhering to Avoca systems and procedures.
• Act as a brand guardian to ensure consistency across the breadth of our offering
• Drive innovation, embrace change and support the team in the delivery of new concepts
• Ensure retail visual merchandising and displays are in keeping with Avoca brand standards
• Full compliance with health & safety and Food Safety requirements throughout our operations

Skills

Customer service

Retail operations

Cash handling

Team leadership

Merchandising

Job description

Avoca in Molls Gap is seeking a Part-time Team Lead to support the store's management and supervise team members in the absence of a manager. The role requires availability midweek and weekends, with 5 days over 7 each week and immediate start.

You will help deliver exceptional customer service and uphold Avoca standards. The ideal candidate has experience in high-end retail, is highly organized, and able to lead by example while driving selling, merchandising, and health and safety compliance