Retail Team Lead – Customer Service & Merchandising

Avoca; Dublin; On-site; EUR 19,000 - 27,000; Full time

Job summary

Avoca Rathcoole is looking for a full-time team lead to oversee the daily running of the shop floor in retail. The role requires customer service experience as you will motivate the team and drive an excellent customer service profile in store.

Experience in visual merchandising is a benefit as you will maintain shop floor standards and manage deliveries to the shop floor. The candidate must have excellent communication skills and be competent in reading sales analysis to drive the business and

Qualifications

• Customer service experience is essential.
• Ability to motivate a retail team and deliver excellent service.
• Ability to read sales analysis and use insights to drive the business.
• Visual merchandising experience is a bonus.

Responsibilities

• Oversee the daily running of the shop floor in retail.
• Motivate the team and drive an excellent customer service profile in store.
• Read sales analysis and use insights to drive the business and the team.
• Process deliveries onto the shop floor; maintain shop floor standards.

Skills

Customer service

Team motivation

Sales analysis

Visual merchandising

Job description

Avoca Rathcoole is looking for a full-time team lead to oversee the daily running of the shop floor in retail. The role requires customer service experience as you will motivate the team and drive an excellent customer service profile in store.

Experience in visual merchandising is a benefit as you will maintain shop floor standards and manage deliveries to the shop floor. The candidate must have excellent communication skills and be competent in reading sales analysis to drive the business and