Retail Team Lead

Avoca; Malahide; On-site; EUR 28,000 - 38,000; Full time

Job summary

Avoca Malahide is seeking a responsible full-time Retail Team Lead to support the management team in daily store and café operations. The role includes opening/closing duties, cash handling, and ensuring smooth day-to-day running of the department.

You will assist with customer service, handle queries and complaints, oversee staff breaks, and work to maintain high standards of fashion and brand representation in a busy Malahide location.

Qualifications

• Proven track record of providing excellent customer service.
• Strong teamwork and collaboration across shifts.
• Knowledge of current fashion trends and ability to translate them to customers.
• Ability to represent the Avoca brand professionally.

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Skills

Customer Service

Teamwork

Fashion trends

Brand representation

Job description

Location: On site / Malahide, Co. Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Retail | General
Salary: Competitive salary

Job Description

We are looking for a responsible full time Retail Team Lead to assist the management team in Avoca Malahide on a full-time permanent contract. Duties of the Team Lead include opening and/or closing duties of the Avoca Malahide store and/or café, assisting with day-to-day running of the department, and supporting the management team in a variety of different ways.

The Team Lead’s responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities. The ideal candidate should have experience within the retail or food industry and have a proven track record of seeking responsibility.

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager


• Customer Service queries including dealing with complaints


• Ordering processes for the store


• Provide general support to the management team


• Ad hoc duties as required

Requirements

• Proven track record of seeking responsibility


• Attention to detail and problem solving skills


• Reliable and flexible in their approach to work


• Previous experience in a similar role an advantage

Skills:

• Customer Service


• Teamwork


• Strong knowledge of current fashion trends


• Brand representation

Avoca is an equal opportunities employer.