Part-Time Library Assistant: Reference & Tech Support

Dublin-Business-School; Dublin; On-site; EUR 17,000 - 25,000; Part time

Job summary

Dublin Business School is seeking a Part-time Library Assistant for the DBS Library and Academic Hub in Dublin. The role concentrates on in-person and online reference and lending services, delivering excellent customer service, and supporting students with library resources and booking systems.

You will assist with queries, reservation processing, and stock management while maintaining a tidy reading room and contributing to instructional materials and reports.

Responsibilities

• Advise and assist Library users with queries regarding access to and searching of the Library’s collection of print and online resources, both in-person and online
• Processing and allocation of reservation requests
• Provide support to students using the Library’s online booking systems
• Assist students and staff with queries in person and via email, chat, and phone services
• Providing support to students and staff in the use of technologies such as self service machines, photocopier, Moodle, etc.
• Ensure the physical library reading room and collection are tidy
• Assist the team with the development of support materials, including guides and webpages
• Complete the annual stock take in accordance with agreed procedures and timelines
• Carry out stock weeding and shunting activities to ensure collections remain accurate, relevant, and well organised
• Manage student accounts, including account creation, maintenance, and the administration of fines and charges
• Any other duties as required by the Library Leadership Team
• Prepare and produce the annual Library report for the Senior Leadership Team and the Library Leadership Team
• Participate in internal committees across the College, contributing to discussions, initiatives, and decision-making as required
• Complete any other tasks as requested by the Library Leadership Team
• Contribute to a culture of innovation, collaboration, inclusivity, and mutual respect across the team and the College
• Work proactively and cooperatively with colleagues across departments to achieve shared goals
• Demonstrate professionalism, approachability, and collegiality in all interactions
• Communicate openly and constructively, supporting a positive and solutions-focused team environment
• Uphold the organisation’s values in all internal and external activities
• Take initiative in personal and professional development, and acknowledge and support the contributions of others

Job description

Dublin Business School is seeking a Part-time Library Assistant for the DBS Library and Academic Hub in Dublin. The role concentrates on in-person and online reference and lending services, delivering excellent customer service, and supporting students with library resources and booking systems.

You will assist with queries, reservation processing, and stock management while maintaining a tidy reading room and contributing to instructional materials and reports.