Part-Time Front Desk & Guest Experience Host

Riverside Park Hotel; Enniscorthy; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Riverside Leisure Club membership

Meals on duty

Team Member Bonus Programme

Employee Assistance Programme (EAP)

Bike-to-Work Scheme

Staff discounts at sister properties

Job summary

Riverside Park Hotel in Ireland is seeking a friendly Part-Time Receptionist to join our Front Office team. You will greet guests, handle check-ins and inquiries, and contribute to a smooth, welcoming experience from arrival.

This role requires flexibility across weekdays, weekends, mornings and evenings, and a passion for hospitality. Join a busy hotel environment that values guest satisfaction and teamwork.

Qualifications

• Experience in a Reception, Front Office or customer-facing role.
• Strong communication and interpersonal skills.
• Confident, professional and comfortable engaging with a wide range of guests.
• Organised and calm while managing several tasks.
• Excellent attention to detail.
• Enjoy working as part of a team and supporting colleagues.
• Experience using hotel reservation systems such as Hotsoft or SiteMinder.
• Passion for hospitality and creating memorable guest experiences.
• Fully flexible to work across different days and shift times, including weekends and evenings.

Responsibilities

• Give every guest a warm, friendly and professional welcome.
• Carry out guest check-ins and check-outs efficiently and accurately.
• Assist with reservations, guest queries and special requests.
• Process payments and ensure billing information is accurate.
• Answer telephone calls and provide helpful, knowledgeable assistance.
• Work closely with departments across the hotel to ensure a seamless experience.
• Take ownership of guest queries and help find solutions wherever possible.
• Keep the Reception and Front Desk area organised and welcoming.
• Follow hotel procedures while delivering our high standards of service.
• Bring positive energy to the team and contribute to a supportive working environment.

Skills

Customer service

Communication skills

Interpersonal skills

Organized

Attention to detail

Team player

Hospitality mindset

Flexibility

Tools

Hotsoft

SiteMinder

Job description

Riverside Park Hotel in Ireland is seeking a friendly Part-Time Receptionist to join our Front Office team. You will greet guests, handle check-ins and inquiries, and contribute to a smooth, welcoming experience from arrival.

This role requires flexibility across weekdays, weekends, mornings and evenings, and a passion for hospitality. Join a busy hotel environment that values guest satisfaction and teamwork.