Part-Time Receptionist: Warm Welcomes + Growth Perks

Neville Park Hotels; Enniscorthy; Sur place; EUR 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Complimentary membership of the Rivers

Meals while on duty

Team Member Bonus Programme

Ongoing training and development-op

Employee Assistance Programme (EAP)

Bike-to-Work Scheme

Discounted team rates at our sister  

The opportunity to develop your skills

Résumé du poste

The Riverside Park Hotel & Leisure Club is seeking a friendly, confident Part-Time Receptionist to join our Front Office team. You’ll welcome guests, assist with reservations and queries, and help ensure a smooth, memorable stay from arrival.

This role requires flexible availability across weekdays and weekends, with shifts mornings and evenings. Previous reception experience is valued, and you’ll thrive in a busy hospitality environment while delivering outstanding service.

Qualifications

• Previous experience in a Reception, Front Office or customer-facing role; hotel experience is an advantage.
• Strong communication and interpersonal skills.
• Confident, professional and comfortable engaging with a wide range of guests.
• Organised and able to stay calm while managing several tasks.
• Excellent attention to detail.
• Enjoy working as part of a team and supporting colleagues across departments.
• Experience using hotel reservation systems such as Hotsoft or SiteMinder.
• Passionate about hospitality and creating memorable guest experiences.
• Fully flexible to work across different days and shift times, including weekends and evenings.

Responsabilités

• Give every guest a warm, friendly and professional welcome.
• Carry out guest check-ins and check-outs efficiently and accurately.
• Assist with reservations, guest queries and special requests.
• Process payments and ensure billing information is accurate.
• Answer telephone calls and provide helpful, knowledgeable assistance.
• Work closely with departments across the hotel to ensure our guests have a seamless experience.
• Take ownership of guest queries and help find solutions wherever possible.
• Keep the Reception and Front Desk area organised and welcoming.
• Follow hotel procedures while consistently delivering our high standards of service.
• Bring positive energy to the team and contribute to a supportive working environment.

Connaissances

Reception

Front Office

Customer-facing

Communication

Interpersonal skills

Organization

Attention to detail

Team player

Flexibility

Hospitality passion

Outils

Hotsoft

SiteMinder

Description du poste

The Riverside Park Hotel & Leisure Club is seeking a friendly, confident Part-Time Receptionist to join our Front Office team. You’ll welcome guests, assist with reservations and queries, and help ensure a smooth, memorable stay from arrival.

This role requires flexible availability across weekdays and weekends, with shifts mornings and evenings. Previous reception experience is valued, and you’ll thrive in a busy hospitality environment while delivering outstanding service.