Part time Customer Service Executive - Nesta Tallaght

Kefron; Dublin; On-site; EUR 11,000 - 15,000; Part time

Job summary

Nesta is seeking a Part-time Customer Service Executive in Tallaght to join our team. The role involves assisting the branch in day-to-day operations, delivering world-class customer service, and driving sales alongside colleagues.

The position requires excellent communication, strong administration skills, and a proactive attitude. Proficiency in MS Excel, Word, PowerPoint, and Outlook is preferred; 3rd level education is advantageous but not essential.

Qualifications

• Previous experience in similar role i.e. retail/hotel
• Excellent communication skills
• Highly motivated and can work off own initiative
• Excellent administration skills
• Passion for sales and customer service excellence
• Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook
• Third level education preferred but not required

Responsibilities

• Assist the Branch team in the day-to-day running of the store
• Demonstrate a sales-focused and customer-centric behaviour when interacting with customers
• Drive product and insurance sales
• Provide a welcoming environment to customers
• Respond to customer inquiries in a timely manner and address concerns quickly
• Identify and celebrate operational successes, and develop and implement plans to address opportunities
• Experience in day-to-day financial duties
• Communicate effectively with colleagues and customers

Skills

Communication skills

Motivated and initiative

Administration skills

Sales and customer service

MS Office suite

Education

Third level education (preferred)

Tools

Excel

Word

PowerPoint

Outlook

Job description

Job Title: Part time Customer Service Executive

Location: Tallaght

Hours - 20 hours per week

• Thursday 16.00pm - 20.00pm

• Saturday 9am - 17.30pm,

• Sunday 9am - 17.30pm

• Bank Holiday Monday’s 11am - 16:00pm

A successful Customer Service Executive at Nesta has experience in providing world-class customer service and working as part of a team. If you are a proven, successful leader with a history of exceeding expectations and are looking for an opportunity to grow your career, then our Customer Service Executive position is for you!

Main Duties

• Assist the Branch team in the day to day running of thestore.

• Demonstrate a sales-focused and customer-centric behaviour when interacting with our customers.

• Driving product and insurancesales

• Provide a welcoming environment tocustomers

• Respond to customer inquiries in a timely manner and address their concerns quickly.

• Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.

• Experience in day-to-day financialduties

• Communicate effectively with colleagues andcustomers.

Skills/Qualifications

• Previous experience in similar role ie:retail/hotel

• Excellent communicationskills

• Highly motivated and can work off own initiative

• Excellent administrationskills

• Passion for sales and customer serviceexcellence.

• Working knowledge of Microsoft Excel, Word, PowerPoint andOutlook.

• 3rd Level Education preferred but notrequired