Part Time Customer Service Executive - Nesta Deansgrange

Kefron; Cornelscourt; On-site; EUR 17,000 - 25,000; Part time

Job summary

Nesta is seeking a Part Time Customer Service Executive to join our store team in Deansgrange. The role offers 20 hours per week with shifts on Thursday, Saturday and Sunday, plus bank holiday Mondays.

You will provide world-class customer service, work as part of a team, and help drive sales while maintaining an welcoming environment for customers. The ideal candidate has excellent communication skills, a proactive approach, and solid admin abilities.

Qualifications

• Previous experience in similar role ie: retail/hotel
• Excellent communication skills
• Highly motivated and can work off own initiative
• Excellent administration skills
• Passion for sales and customer service excellence.
• Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
• 3rd Level Education preferred but not required

Responsibilities

• Assist the Branch team in the day to day running of the store.
• Demonstrate a sales-focused and customer-centric behaviour when interacting with our customers.
• Driving product and insurance sales
• Provide a welcoming environment to customers
• Respond to customer inquiries in a timely manner and address their concerns quickly.
• Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.
• Experience in day-to-day financial duties
• Communicate effectively with colleagues and customers.

Skills

Excellent communication skills

Highly motivated and can work off own

Excellent administration skills

Passion for sales and customer service

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Education

3rd Level Education preferred but not required

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Part Time Customer Service Executive Vacancy

Job Title: Part time Customer Service Executive

Location: Deansgrange

Hours: 20 hours per week

Thursday: 16.00pm-20.00pm

Saturday: 09.00am-17.30pm

Sunday: 09.00am-17.30pm

Bank Holiday Monday's: 11.00am-16.00pm

A successful Customer Service Executive at Nesta has experience in providing world-class customer service and working as part of a team. If you are a proven, successful leader with a history of exceeding expectations and are looking for an opportunity to grow your career, then our Customer Service Executive position is for you!

Main Duties

• Assist the Branch team in the day to day running of the store.
• Demonstrate a sales-focused and customer-centric behaviour when interacting with our customers.
• Driving product and insurance sales
• Provide a welcoming environment to customers
• Respond to customer inquiries in a timely manner and address their concerns quickly.
• Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.
• Experience in day-to-day financial duties
• Communicate effectively with colleagues and customers.

Skills/Qualifications

• Previous experience in similar role ie: retail/hotel
• Excellent communication skills
• Highly motivated and can work off own initiative
• Excellent administration skills
• Passion for sales and customer service excellence.
• Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
• 3rd Level Education preferred but not required