Part time Customer Service Executive

Kefron; Tallaght; Remote; EUR 26,000 - 33,000; Full time

Job summary

Nesta in Tallaght, Ireland is seeking a Customer Service Executive. You will assist customers, resolve inquiries, and contribute to a high-service standard within a team.

Key duties include driving sales support, handling product and insurance inquiries, and maintaining effective communication with colleagues and customers. The role suits a proactive, reliable individual with strong Microsoft Office skills.

Qualifications

• Excellent communication skills.
• Highly motivated and able to work on own initiative.
• Proficient with Microsoft Office suite (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Assist the branch team in day-to-day running of the store.
• Demonstrate a sales-focused and customer-centric approach when interacting with customers.
• Drive product and insurance sales.
• Respond to customer inquiries in a timely manner and address their concerns quickly.
• Identify and celebrate operational successes, and develop and implement plans to address opportunities.
• Communicate effectively with colleagues and customers.

Skills

Excellent communication skills

Highly motivated and can work off own

Tools

Excel

Word

PowerPoint

Outlook

Job description

Thursday 16.00pm - 20.00pm

Saturday 9am - 17.30pm,

Sunday 9am - 17.30pm

Bank Holiday Monday’s 11am - 16:00pm

Asuccessful Customer Service Executive at Nesta hasexperienceinprovidingworld-classcustomer service and working as part of a team.If you are a proven, successful leader with a history of exceedingexpectations and arelookingforanopportunityto grow yourcareer, thenour Customer Service Executive position is for you!

Main Duties

• AssisttheBranchteaminthedayto dayrunningofthe store.
• Demonstrateasales-focusedandcustomer-centricbehaviourwheninteractingwith our customers.
• Drivingproductandinsurance sales
• Respondtocustomerinquiriesinatimelymannerand addresstheirconcerns quickly.
• Identifyandcelebrateoperationalsuccesses,aswellasdevelopandimplement plans to address opportunities.
• Communicateeffectivelywithcolleaguesand customers.

Skills/Qualifications

• Excellentcommunication skills
• Highlymotivatedandcan workoffown initiative
• WorkingknowledgeofMicrosoftExcel,Word,PowerPointand Outlook.