Part-Time Customer Service Advisor – Galway | Flexible Hours

Radius Limited; Galway; On-site; EUR 17,000 - 19,000; Part time

Benefits offered by this job

Excellent training and coaching

Friendly and supportive team

Employee Fuel Card (after 6 months)

Monthly dress down days for charities

Job summary

Radius Limited in Galway is seeking a friendly and enthusiastic Customer Service Advisor to join our team. This office-based, part-time role (20 hours per week) offers a great work-life balance with mornings or afternoons free and a supportive environment, where full training is provided.

You’ll respond to customer enquiries, resolve queries, and promote our products and services while maintaining accurate records and collaborating with colleagues to achieve excellent outcomes.

Qualifications

• Strong communication skills and telephone manner.
• Customer-focused with drive to exceed expectations.
• Flexible and receptive to feedback and new ways of working.
• Basic proficiency with Microsoft Office (Excel).

Responsibilities

• Responding to customer enquiries via telephone and email
• Resolving customer queries efficiently and professionally
• Providing information about our products and services
• Understanding customer needs and identifying appropriate solutions
• Promoting self-service options and additional services where appropriate
• Maintaining accurate records and updating internal systems
• Working closely with colleagues to ensure the best customer outcomes

Skills

Strong communication

Customer-focused

Flexibility to feedback

Tools

Microsoft Office

Job description

Radius Limited in Galway is seeking a friendly and enthusiastic Customer Service Advisor to join our team. This office-based, part-time role (20 hours per week) offers a great work-life balance with mornings or afternoons free and a supportive environment, where full training is provided.

You’ll respond to customer enquiries, resolve queries, and promote our products and services while maintaining accurate records and collaborating with colleagues to achieve excellent outcomes.