Outreach Project Lead: Housing Access & Harm Reduction

Dubsimon; Dublin; Hybrid; EUR 32,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

5% pension matched

Paid Sick Leave

Paid Maternity Leave

Bike to Work

Commuter Travel Tax Saver

Job summary

Dublin Simon Community is seeking a Project Worker in Dublin City Centre to support street-based services for rough sleepers. You will lead on projects and complex cases, delivering care and case management to help clients access accommodation and housing options.

The role involves working 37.5 hours weekly, full-time with a 1-year fixed-term contract, and collaboration with the Outreach Team to ensure high-quality service and client progression.

Qualifications

• Degree in Social Care, Psychology, or related field.
• 3+ years in social care experience.
• Driving licence required.
• Key working & case management skills.
• Knowledge of harm reduction & rough sleeping.
• Strong communication & teamwork.
• Experience with stakeholders.
• Risk management & health & safety awareness.
• Leadership, initiative, problem-solving.
• Advocacy & support planning.

Responsibilities

• Implement Care and Case Management processes and protocols.
• Case manages 20 clients: develop and implement their support plans.
• Carry out assessments with rough sleepers and provide follow-up support to access short- and long-term accommodation, treatment, and medical services.
• Use evidence-based techniques such as motivational interviewing to explore clients’ motivation to change.
• Deliver the Emergency Needle Exchange Programme and other street-based harm reduction interventions.
• Provide in-reach and outreach to rough sleepers and people at risk of rough sleeping.
• Ensure clients are consulted and involved in the operation of the project wherever possible.
• Engage with and build professional, trusting relationships with clients.
• Identify and manage risks, ensuring client protection.
• Ensure compliance with health and safety standards.
• Work closely with the Outreach Service Manager and lead on key projects and complex cases.
• Lead assigned projects within the Outreach Team.
• Ensure a high-quality, effective service that promotes client progression and sustainability.
• Be responsible for achieving goals set by the organisational strategy and local scorecard.
• Induct new team members and provide on-the-job training and guidance.
• Respond to and participate in media and fundraising requests.
• Work as part of a multidisciplinary team to achieve service and client targets.
• Collaborate and partner with other voluntary and statutory agencies to ensure effective communication and flexible practices that reduce barriers to support and housing.
• Build strong community relationships and resources to enhance continuity of care.
• Use PASS and other data systems to record and manage client information.
• Perform administrative duties to support effective and timely service delivery.

Skills

Key working

Case management

Advocacy

Communication

Teamwork

Risk management

Leadership

Education

Degree in Social Care or Psychology

3+ years in social care

Driving licence

Tools

PASS system

Job description

Dublin Simon Community is seeking a Project Worker in Dublin City Centre to support street-based services for rough sleepers. You will lead on projects and complex cases, delivering care and case management to help clients access accommodation and housing options.

The role involves working 37.5 hours weekly, full-time with a 1-year fixed-term contract, and collaboration with the Outreach Team to ensure high-quality service and client progression.