Project Worker - Outreach

Dubsimon; Dublin; Hybride; EUR 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

5% pension matched

Paid Sick Leave

Paid Maternity Leave

Bike to Work

Commuter Travel Tax Saver

Résumé du poste

Dublin Simon Community is seeking a Project Worker in Dublin City Centre to support street-based services for rough sleepers. You will lead on projects and complex cases, delivering care and case management to help clients access accommodation and housing options.

The role involves working 37.5 hours weekly, full-time with a 1-year fixed-term contract, and collaboration with the Outreach Team to ensure high-quality service and client progression.

Qualifications

• Degree in Social Care, Psychology, or related field.
• 3+ years in social care experience.
• Driving licence required.
• Key working & case management skills.
• Knowledge of harm reduction & rough sleeping.
• Strong communication & teamwork.
• Experience with stakeholders.
• Risk management & health & safety awareness.
• Leadership, initiative, problem-solving.
• Advocacy & support planning.

Responsabilités

• Implement Care and Case Management processes and protocols.
• Case manages 20 clients: develop and implement their support plans.
• Carry out assessments with rough sleepers and provide follow-up support to access short- and long-term accommodation, treatment, and medical services.
• Use evidence-based techniques such as motivational interviewing to explore clients’ motivation to change.
• Deliver the Emergency Needle Exchange Programme and other street-based harm reduction interventions.
• Provide in-reach and outreach to rough sleepers and people at risk of rough sleeping.
• Ensure clients are consulted and involved in the operation of the project wherever possible.
• Engage with and build professional, trusting relationships with clients.
• Identify and manage risks, ensuring client protection.
• Ensure compliance with health and safety standards.
• Work closely with the Outreach Service Manager and lead on key projects and complex cases.
• Lead assigned projects within the Outreach Team.
• Ensure a high-quality, effective service that promotes client progression and sustainability.
• Be responsible for achieving goals set by the organisational strategy and local scorecard.
• Induct new team members and provide on-the-job training and guidance.
• Respond to and participate in media and fundraising requests.
• Work as part of a multidisciplinary team to achieve service and client targets.
• Collaborate and partner with other voluntary and statutory agencies to ensure effective communication and flexible practices that reduce barriers to support and housing.
• Build strong community relationships and resources to enhance continuity of care.
• Use PASS and other data systems to record and manage client information.
• Perform administrative duties to support effective and timely service delivery.

Connaissances

Key working

Case management

Advocacy

Communication

Teamwork

Risk management

Leadership

Formation

Degree in Social Care or Psychology

3+ years in social care

Driving licence

Outils

PASS system

Description du poste

About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About the job:

As a Project Worker, you will play a key role in supporting the delivery and integration of street-based services for individuals experiencing rough sleeping in Dublin City. Working closely with the Outreach Service Manager, you will take the lead on specific projects and complex cases, while ensuring high-quality case management and effective client progression.

Your main objective will be to implement and deliver Care and Case Management protocols that support individuals in accessing appropriate accommodation and long-term housing options following engagement with the Outreach Team. You will case manage a set number of clients, work collaboratively with external services, and contribute to harm reduction and housing-led interventions.

We offer 10 annual training days, tailored supervision, and opportunities to grow in leadership, crisis response, and advocacy.

Join the outreach team to help individuals secure more permanent accommodation and support their personal development. Be a part of our Dublin Simon success stories.

Location: Dublin City Centre.

Working Hours: Monday – Sunday. 37.5 hours per week.

Contract: Full time, 1 year-Fixed term

Responsibilities:

• Implement Care and Case Management processes and protocols.
• Case manages 20 clients: develop and implement their support plans.
• Carry out assessments with rough sleepers and provide follow-up support to access short- and long-term accommodation, treatment, and medical services.
• Use evidence-based techniques such as motivational interviewing to explore clients’ motivation to change.
• Deliver the Emergency Needle Exchange Programme and other street-based harm reduction interventions.
• Provide in-reach and outreach to rough sleepers and people at risk of rough sleeping.
• Ensure clients are consulted and involved in the operation of the project wherever possible.
• Engage with and build professional, trusting relationships with clients.
• Identify and manage risks, ensuring client protection.
• Ensure compliance with health and safety standards.

2. Project Management and Service Delivery

• Work closely with the Outreach Service Manager and lead on key projects and complex cases.
• Lead assigned projects within the Outreach Team.
• Ensure a high-quality, effective service that promotes client progression and sustainability.
• Be responsible for achieving goals set by the organisational strategy and local scorecard.
• Induct new team members and provide on-the-job training and guidance.
• Respond to and participate in media and fundraising requests.

3. Collaboration and Stakeholder Engagement

• Work as part of a multidisciplinary team to achieve service and client targets.
• Collaborate and partner with other voluntary and statutory agencies to ensure effective communication and flexible practices that reduce barriers to support and housing.
• Build strong community relationships and resources to enhance continuity of care.
• Use PASS and other data systems to record and manage client information.
• Perform administrative duties to support effective and timely service delivery.

Requirements

Minimum job requirements:

• Degree in Social Care, Psychology, or related field
• 3+ years in social care
• Driving licence
• Key working & case management skills
• Knowledge of harm reduction & rough sleeping
• Strong communication & teamwork
• Experience with stakeholders
• Risk management & health & safety awareness
• Leadership, initiative, problem-solving
• Skilled in advocacy & support planning
• Passionate, flexible, eager to learn

Preferred job requirements:

• Qualified in key working or case management
• Experience in harm reduction with active drug users
• Health & safety inspection experience

Benefits to working with Dublin Simon Community:

• 25 days annual leave
• 5% matched contribution to your pension
• Paid Sick Leave Policy
• Paid Maternity Leave Policy
• Bike to Work Scheme
• Commuter Travel Tax Savers Ticket

Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at [phone]. Shortlisting will continue throughout the recruitment process.

Shortlisting may take place while the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.

Human Resources Department5 Red Cow LaneSmithfieldDublinD07 PD37Ireland

[phone]

Recruitment Office

Dublin Simon Community5 Red Cow LaneSmithfieldDublinIreland