Housing Stability & Tenancy Support Project Worker

Dubsimon; Dublin; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

25 days annual leave

Paid Sick Leave Policy

Paid Maternity Leave Policy

Bike to Work Scheme

Commuter Travel Tax Savers Ticket

Job summary

Dublin Simon Community is seeking a Project Worker for Visiting Tenancy Support to provide crucial interventions and support to individuals transitioning from homelessness and those needing help to sustain their homes. You will guide clients in tenancy management and strengthen community links to promote independent living.

Reporting to the Service Manager, you will work in a team with responsibility for caseloads, data management, and collaboration with local authorities and housing providers

Qualifications

• Bachelor's degree in Psychology, Social Care, Community Development, Social Work, or related field.
• Minimum of 2 years' experience in a social care setting, with a proven track record in key working, case management, and implementing support plans.
• Familiar with internal & external systems such as Salesforce & PASS. Along with good knowledge of Microsoft office.
• Deep understanding of homelessness, client-focused approach, and strong relationship-building skills.

Responsibilities

• Develop, manage, and review housing support plans for approx. 22 clients, including individuals and families, as part of a multi-disciplinary team to meet both service and client goals.
• Independently conduct care and case management, risk assessments, and safeguarding for vulnerable clients in their homes.
• Participate in weekly team meetings and planning sessions.
• Support the wider team where necessary.
• Attend mandatory and organisational trainings at training events in Dublin including community events.
• Maintain regular communication with local authorities, housing providers, landlords, and other relevant offices during support visits.
• Advocate for tenants, offering quick and practical support during crises.
• Help client’s access essential services such as housing welfare, social services, healthcare, and financial aid.
• Provide hands on support to clients in the setting up of their new homes and managing their support needs, excluding personal care.
• Offer emotional and practical support to those affected by homelessness, fostering resilience and empowerment.
• Prevent clients from losing their tenancies
• Assist clients in navigating housing services, understanding their rights and responsibilities, and resolving disputes or accessing financial and educational resources.
• Encourage positive community relations and social inclusion.
• Guide clients through tenancy agreements, referrals to support organizations, and mediation services.
• Keep clients informed on tenancy laws and financial changes affecting rent.
• Manage client data, compile statistics, and maintain internal systems.
• Support non-English speaking clients to access services and information effectively.
• Aid clients in obtaining funding for setting up new homes.
• Report and record any child protection issues to the DSC child protection officer if concerned, and liaise with relevant child protection services as directed.
• Record client caseload data and update regularly. Compile statistics, update PASS and Internal IT Systems.
• You will hold responsibility within your team as the representative for an organisational role, this can include matters such as petty cash, GDPR or Health and Safety.

Skills

Social care experience

Organisational skills

Relationship building

Salesforce & PASS

Driver's license

Education

Bachelor's degree in Psychology, Social Care, Community Development, Social Work, or related field

Job description

Dublin Simon Community is seeking a Project Worker for Visiting Tenancy Support to provide crucial interventions and support to individuals transitioning from homelessness and those needing help to sustain their homes. You will guide clients in tenancy management and strengthen community links to promote independent living.

Reporting to the Service Manager, you will work in a team with responsibility for caseloads, data management, and collaboration with local authorities and housing providers