Order-to-Cash Analyst: CPQ & Revenue Ops

LaunchDarkly Group; Ireland; On-site; EUR 60,000 - 90,000; Full time

Job summary

The Order Management Specialist at the company in Ireland ensures inputs are complete and accurate, processes orders promptly, and collaborates with Deal Desk and Internal Systems to resolve issues and provision accounts. You will review opportunities in Salesforce before downstream processing into NetSuite, monitor ARR alignment, and serve as a quality checkpoint between deal closure and financial entry.

This role requires 4+ years in Order to Cash, hands-on Salesforce/CPQ, ASC 606 knowledge,

Qualifications

• Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience.
• 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment.
• Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred
• Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts.
• Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close.
• Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams.
• Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus.
• Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment.

Responsibilities

• Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields.
• Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle.
• Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors.
• Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle.
• Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors.
• Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement.
• Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing.
• Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders.
• Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations remain accurate and up to date.
• Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing.
• Contribute to continuous improvement of order-to-cash tools, workflows, and controls.
• Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations.
• Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready.
• Help maintain internal controls around deal review, approval, and order processing.
• Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently.
• Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements.
• Report on order accuracy, cycle times, and recurring issues, and recommend process improvements.

Education

Bachelor's degree in Business, Finance, Accounting, or related field

Tools

Salesforce

Salesforce CPQ

NetSuite

AWS Marketplace

Excel

Tableau

Job description

The Order Management Specialist at the company in Ireland ensures inputs are complete and accurate, processes orders promptly, and collaborates with Deal Desk and Internal Systems to resolve issues and provision accounts. You will review opportunities in Salesforce before downstream processing into NetSuite, monitor ARR alignment, and serve as a quality checkpoint between deal closure and financial entry.

This role requires 4+ years in Order to Cash, hands-on Salesforce/CPQ, ASC 606 knowledge,