On‑Site Resident Experience Manager

Savills; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Savills is seeking an On-Site Resident Manager for a residential development in South Co. Dublin. The role focuses on delivering exceptional resident experiences, managing day-to-day operations, and supporting the lettings team with move-ins and coordination.

You will liaise with residents, contractors and the Savills Property Management team to maintain high standards of presentation and service. The ideal candidate will have proven customer-facing experience, excellent communication skills in

Qualifications

• Experience in customer-facing roles delivering high service levels.
• Strong written and spoken English.
• Able to manage multiple tasks and prioritize.
• Polite, patient and solution-focused.
• Comfortable liaising with residents, contractors and lettings teams.

Responsibilities

• Oversee resident experience and service delivery on-site.
• Provide day-to-day resident support and problem solving.
• Coordinate resident events and foster community spirit.
• Identify and report on-site issues to the Property Management team.

Skills

Front of House experience

Customer service

Relationship management

Multitasking

Time management

Problem solving

Communication skills

MS Excel/CRM proficiency

Tools

MS Excel

Outlook

CRM systems

Job description

Savills is seeking an On-Site Resident Manager for a residential development in South Co. Dublin. The role focuses on delivering exceptional resident experiences, managing day-to-day operations, and supporting the lettings team with move-ins and coordination.

You will liaise with residents, contractors and the Savills Property Management team to maintain high standards of presentation and service. The ideal candidate will have proven customer-facing experience, excellent communication skills in