Office Support Coordinator - Dublin

Rapport Guest Services; Dublin; On-site; EUR 46,000 - 48,000; Full time

Benefits offered by this job

Discounts

Wellbeing benefits

Pension scheme

VDU eye tests

Learning & development

WOW Awards

Paid day off

Job summary

Rapport Guest Services in Dublin is seeking an Office Support Coordinator to join our Workplace Team. You will build relationships with customers and suppliers, coordinate services and support projects to ensure the workplace operates smoothly and evolves with the business.

This full-time role offers a permanent schedule of 40 hours per week, with flexible start times and a benefits package that includes a contributory pension, wellbeing initiatives, discounts and development opportunities.

Qualifications

• Strong customer service and stakeholder management experience, ideally within a fast-paced environment.
• Experience working with internal and external suppliers.
• Strong commercial and business awareness.
• Excellent communication and written skills.
• The ability to work independently and use your own initiative.
• A proactive, creative and adaptable approach.
• Confidence when dealing with challenging or high-pressure situations.
• Excellent organisation and attention to detail.
• A genuine can-do attitude and willingness to get involved.

Responsibilities

• Build strong relationships with customers and act as a key point of contact, responding to feedback and ensuring a high level of service.
• Work with customers and stakeholders to understand requirements and deliver the expected service levels.
• Support and deliver workplace projects within agreed timescales and budgets.
• Coordinate with suppliers and contractors across services including security, catering, cleaning, customer services and facilities.
• Complete location audits and work with suppliers to ensure agreed standards and SLAs are met.
• Work with landlords and property teams to resolve building and workplace issues.
• Support budget setting, monitoring, forecasting and associated invoicing.
• Anticipate changing business requirements and adapt the workplace experience accordingly.
• Support customer relationship management.
• Help maintain a safe and welcoming working environment.
• Provide additional project and operational support as required.

Skills

Strong customer service

Stakeholder management

Experience with suppliers

Commercial and business awareness

Excellent communication

Independent work

Proactive and adaptable

High-pressure resilience

Organisation and attention to detail

Can-do attitude

Job description

Office Support Coordinator

Location: Dublin, D02 YN32

Salary: €46,000–€48,000 per annum

Hours: 40 hours per week, Monday–Friday, between 7am and 7pm with flexibility

Contract: Full-time, permanent

Start date: 28 September 2026

An exciting opportunity with Rapport

Are you organised, proactive and confident working in a fast-paced workplace environment?

We’re looking for an Office Support Coordinator to join our team in Dublin, working closely with the Workplace Team to deliver an exceptional employee experience.

This is a varied role where you’ll build strong relationships, coordinate workplace services, support projects and work with a range of suppliers and stakeholders to ensure the workplace operates smoothly and continues to evolve with the needs of the business.

What you'll do

• Build strong relationships with customers and act as a key point of contact, responding to feedback and ensuring a high level of service.
• Work with customers and stakeholders to understand requirements and deliver the expected service levels.
• Support and deliver workplace projects within agreed timescales and budgets.
• Coordinate with suppliers and contractors across services including security, catering, cleaning, customer services and facilities.
• Complete location audits and work with suppliers to ensure agreed standards and SLAs are met.
• Work with landlords and property teams to resolve building and workplace issues.
• Support budget setting, monitoring, forecasting and associated invoicing.
• Anticipate changing business requirements and adapt the workplace experience accordingly.
• Support customer relationship management.
• Help maintain a safe and welcoming working environment.
• Provide additional project and operational support as required.

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
• Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

What we're looking for

You’ll be a confident and highly organised professional who enjoys working with people and finding solutions.

You'll Bring

• Strong customer service and stakeholder management experience, ideally within a fast-paced environment.
• Experience working with internal and external suppliers.
• Strong commercial and business awareness.
• Excellent communication and written skills.
• The ability to work independently and use your own initiative.
• A proactive, creative and adaptable approach.
• Confidence when dealing with challenging or high-pressure situations.
• Excellent organisation and attention to detail.
• A genuine can-do attitude and willingness to get involved.

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

We will contact applicants within 5-7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.