Office Assistant - Portarlington Credit Union

Credit Union; Portarlington; Remote; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Defined Contribution Pension

Professional development

Employee Assistance Programme

Job summary

Portarlington Credit Union Limited is seeking a full-time Office Assistant to join our team. The role involves providing courteous service to members face to face, by phone, online and via web services, handling queries on shares, loans, membership, insurance and accounts.

Key duties include processing lodgements and withdrawals, assessing loan applications and issuing loans, accurate cash handling with daily reconciliation, maintaining member records, and performing filing and administrative

Qualifications

• Experience in a frontline role within a credit union or financial institution.
• Must satisfy the Minimum Competency Requirements of the Central Bank’s Minimum Competency Code or be working towards a qualification e.g. QFA, APA Loans.
• Team worker with strong communication and organisational skills.
• Excellent administration skills and attention to detail.

Responsibilities

• Providing members with courteous, professional service face to face, via phone, online and web services; answering queries on Shares, Loans, Membership, Insurance, and online accounts.
• To process lodgements, withdrawals, accept loan applications & issue approved loans.
• Accurately and competently handling cash; reconciling cash balances daily.
• Assisting members and providing details on the range of services offered by the credit union.
• Updating member information and ensuring the database is maintained to a high standard.
• Scanning and filing and other administrative tasks.
• Participate in periodic project work in support of wider objectives across the organisation.
• Undertake relevant training as deemed necessary by the credit union.

Skills

Communication

Organisational skills

Attention to detail

Teamwork

Education

QFA

APA Loans

Job description

Job Title:Office Assistant
PositionType:Full-Time
Portarlington Credit Union Limited is a successful and growing credit union serving over 10,000 members. We are seeking a full-time Office Assistant to join our team. The successful candidate will be responsible for providing an excellent standard of service to our members and performing a range of supporting duties.
DUTIES AND RESPONSIBILITIES TO INCLUDE (but not limited to):

Providing members of the Credit Union with a courteous, professional service face to face, via phone, online and web services; answering queries on Shares, Loans, Membership, Insurance, and online accounts.

To process lodgements, withdrawals, accept loan applications & issue approved loans.

Accurately and competently handling cash; reconciling cash balances daily.

Assisting members and providing details on the range of services offered by the credit union.

Updating member information and ensuring the database is maintained to a high standard.

Scanning and filing and other administrative tasks.

Participate in periodic project work in support of wider objectives across the organisation.

To undertake such other reasonable and lawful duties as may be directed from time to time by your supervisor.

Undertake relevant training as deemed necessary by the credit union.

QUALIFICATIONS/EXPERIENCE:

Experience working in a frontline role within a credit union or other financial institution would be a distinct advantage.

Must satisfy the Minimum Competency Requirements of the Central Bank’s Minimum Competency Code or be working towards a qualification e.g. QFA, APA Loans.

Team worker with strong communication and organisational skills.

Excellent administration skills and attention to detail.

EMPLOYEE BENEFITS

Pension (Defined Contribution) on successful completion of probation

Professional Development Opportunities

Access to the Employee Assistance Programme

The Credit Union is committed to attracting, recruiting, and retaining individuals with diverse backgrounds, skills, and competencies.

Closing date for receipt of applications is5pm, Saturday 7 th November 2026.

Portarlington Credit Union Limited is an Equal Opportunities employer.

Please contact our Data Protection Officer on [e-mail] for a copy of the Recruitment Privacy Notice.

Portarlington Credit Union Limited is regulated by the Central Bank of Ireland.