Full Time Clerical Assistants at North Midlands Credit Union

North Midlands Credit Union Ltd.; Mullingar; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Company pension

Employee assistance program

On-site parking

Job summary

North Midlands Credit Union Ltd. in Mullingar is hiring Full-time Clerical Assistants to support front office, teller and back-office duties across our branch network. The role is on-site with five days per week, including Saturdays, and requires a strong customer-service mindset.

The successful candidates will perform a wide range of administrative tasks, handle member transactions, and ensure compliance with credit union policies while delivering quality service to our members.

Qualifications

• Leaving Certificate or equivalent is essential.
• QFA or CUA qualification or be willing to commence studies toward obtaining these upon starting the role.
• Proficiency in ICT skills across Microsoft Office products.
• Excellence in verbal and written communications and reporting.
• Ability to use discretion and sensitivity in member contacts.
• Excellent organisational skills with demonstrable ability to develop and enhance work practices.
• Ability to work on own initiative and as part of a team while working within the ethos of the Credit Union.
• Ability to work to deadlines and targets and can prioritise tasks under pressure.
• Well-developed people skills that enhance relationships with colleagues, members and stakeholders.
• Full clean driving licence and own transport essential.

Responsibilities

• Dealing with members in a courteous, pleasant and professional manner, delivering high-quality services across face-to-face, phone and online channels.
• Conduct teller duties including lodgements, withdrawals, loan disbursements and balancing cash.
• Assisting members and providing details on services offered by the credit union.
• Handle back-office administrative tasks to support member services and the wider team.
• Ensure strict compliance with all credit union policies, procedures, and regulatory requirements.

Skills

ICT skills

Verbal communication

Written communication

Organisational skills

Customer service

Education

Leaving Certificate

QFA or CUA qualification

Tools

Microsoft Office

Job description

Apply for Full Time Clerical Assistants at North Midlands Credit Union in Mullingar, WH, IE.

This Full time on site position offers great opportunities for career growth. North Midlands Credit Union is a large progressive community based credit union with assets of €568 million and a loan book of €140 million. It has a membership of 70,500 and a branch network across seven offices: Mullingar, Castlepollard, Kinnegad, Rochfortbridge, Lanesboro', Arva and Longford . We endeavour to be the most reliable, respected and preferred financial institution for our members, providing good value, modern, accessible and tailored products, services and support. We are seeking to recruit Clerical Assistants who will be responsible for carrying out a wide range of administrative and operational activities that contribute to the effective running of the Credit Union and for providing quality services to members including front office, teller, member services and back office duties across our branch network.

Key Responsibilities:

• Dealing with members in a courteous, pleasant and professional manner, in the delivery of a high standard of quality services through various channels including face-to-face interactions, phone calls, and online platforms.
• Conduct teller duties including processing member transactions such as lodgements, withdrawals, and loan disbursements and balancing your cash position.
• Assisting members and providing details on the range of services offered by the credit union.
• Handle back-office administrative tasks to support member services and the wider team.
• Ensure strict compliance with all credit union policies, procedures, and regulatory requirements.

Key knowledge, skills and experience required include:

• Leaving Certificate or equivalent is essential
• In line with Minimum Competency Regulations, candidates should hold a QFA or CUA qualification or be willing to commence studies toward obtaining these upon starting the role.
• Proficiency in ICT skills across various applications including Microsoft Office products
• Excellence in verbal and written communications and reporting
• Ability to use discretion and sensitivity in member contacts
• Excellent organisational skills with demonstrable ability to develop and enhance work practices
• Ability to work on own initiative and as part of a team while working within the ethos of the Credit Union
• Ability to work to deadlines and targets and can prioritise tasks under pressure
• Well-developed people skills that enhance relationships both internally and externally with colleagues, members and other stakeholders
• Full clean driving licence and own transport essential

The successful candidate should have the following: The successful candidates will display a pleasant professional personality, self motivated, trustworthy and demonstrate a commitment to member service. Working hours are five days across the Credit Union working week Monday to Saturday.

Closing date for applications: Saturday 17th October 2026

Job Type: Full-time

Pay: From €30,609.00 per year

Benefits: Company pension Employee assistance program On-site parking

Education: Leaving Certificate (preferred)

Work Location: In person